Partner Success Manager

Want to help SOTI write the next chapter of its story Join us at the SOTI Open House on Sept 30 2026 for an inside look at what its like to build a Sales career at SOTI.

Wondering how this event can benefit you
Gain easy access to key recruiters and Sales leaders
Explore our HQ
Make valuable connections
Learn how our technology helps businesses around the world

Ready to take the next step in your career
Date: September 30 2026
Time: 9 a.m. - 4 p.m.
Location: SOTI Headquarters Mississauga ON

Register today:

Who We Are

At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us being visionary is more important than doing things the way theyve always been done.

What Were Looking For

SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact offer a unique value and most importantly be part of a winning team.

Whats in it for you

The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.

The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Key Job Responsibilities:

• Prepare and send quotes to customers via Salesforce.
• Process orders and invoices accurately and timely
• Support the Account Manager and other sales staff with their daily tasks and responsibilities.
• Support perpetual cloud licenses and ensure a smooth transition for customers.
• Help with support ticket escalations and follow up with customers until resolution.
• Act as an out-of-office back up for the Senior Account Manager and other sales staff
• Coordinate with other departments such as marketing product development and customer service to ensure customer satisfaction and retention.
• Maintain and update customer records and sales data in Salesforce and other CRM tools.
• Generate and analyze sales reports and provide feedback and suggestions for improvement.

Experience youll bring:

• 12-year customer/partner-facing experience
• Previous experience as a Sales Coordinator Sales Assistant or similar role in a SAAS company
• Proficient in Salesforce and other CRM tools
• Excellent communication interpersonal and negotiation skills
• Strong organizational time management and problem-solving skills
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and deadlines in a fast-paced environment.
• Knowledge of SAAS products and services and industry trends

Replacement Role-- The targeted compensation for this position is $50000 CAD (annual). Final compensation is determined by education experience and internal equity principles.

#LI-AK1