Part-time Student (Student Learning Centre Representative) CSEP (3 positions available only to current, domestic Algonquin Students)

Please Note: If you are a current Algonquin College employee apply to this job via the Workday application.

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Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

PLEASE READ EMPLOYMENT STIPULATIONS FOR POSITION PRIOR TO APPLYING

Students applying to this position must be in receipt of OSAPor out-of-province assistance during the current or prior academic yearormust have a demonstrated financial need determined using Financial Aid and Student Awards standardized needs and assessment budget calculation tool.

For students to be eligible for CSEP positions they must be registered in a full-time program be a domestic fee-paying student and must be able to demonstrate a financial need by successfullyapplying for OSAP or out-of-province financial aid funding.

Reporting to the Manager Student Learning Centre & Libraries the Student Learning Centre Representative offers excellent front-line customer service strong communication and solid problem-solving skills to assist students Peer Tutors Coaches College faculty & staff and the general public.

Duties and Responsibilities:

• Staffs the in-person SLC Kiosk on DARE 2nd floor providing a wide range of directional inquiries;

• Greets & assists students/clients at the SLC Kiosk;

• Provides information to peer tutors coaches and other stakeholders;

• Assists students with the DARE District meeting room booking system;

• Delivers information in an approachable trustworthy and welcoming style;

• Monitors and responds to email phone and in-person inquires;

• Regularly reads internal communications to keep up to date on position-related information;

• Provides feedback ideas or initiatives to make SLC processes and procedures more efficient and user-friendly.

Requirements for this position include:

• Strong verbal and written English communication skills (other languages are an asset);

• Previous front-line customer/client service work experience;

• Sensitivity to diverse student population;

• Ability to demonstrate sense of initiative and problem-solving skills;

• Must be reliable dedicated responsible and professional;

• Ability to use various software platforms Microsoft Office Excel Internet research etc;

• Firm understanding of Student Learning Centre & Algonquin College and its services.

Requirements for this position include: /Employment Stipulations:

• This position is funded through the College Student Employment Program (CSEP). Applicants must be eligible for CSEP.

• You must be currently enrolled in a full-time program. The following students arenot eligible: Second Career Apprenticeship Programs International students Algonquin College employees paying a reduced tuition Collaborative programs with the University of Ottawa or Carleton University and all programs that are not Ministry-approved;

• You must be a Canadian citizen a Permanent Resident or a Protected Person/Convention Refugee within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act (Canada) prior to the application deadline date;

• You must demonstrate a financial need by successfullyapplying for OSAP or out-of-province financial aid funding.

For more information on CSEP:

Weekly Hours:

Total of 5-14 hours per week

* Position is paid at $17.60/hr

* Vacancy is for P11068 P21881 P22527

*This position isfully onsite at Woodroffe Campus.

Why Join Algonquin College

• Compensation:Many roles offer a competitive base salary and comprehensive benefits including health dental and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits Careers

• Learning and Development Opportunities: Access to training tuition assistance programs (Algonquin College Courses and Degree Completion) certifications workshops and professional courses that allow you to grow and advance in your career. About Us Employee Learning and Development. Availability depends on role and employment status.

• Company Culture: Our values of caring learning integrity and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canadas Best Employers for 2025 and one of Canadas Best Employers for Diversity for 2024

• Inclusion Diversity Equity and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity Diversity and Inclusion policy fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities Inclusion & Diversity & Truth and Reconciliation

• Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the Colleges Flexible Work Arrangement Policy (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive equitable and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds including Indigenous peoples persons with disabilities members of racialized groups and individuals from diverse communities. If you require accommodation during the recruitment process please contact the Human Resources department at . While we thank all those who apply only those to be interviewed will be contacted.