OYEP National Operations Manager

BE THE DRIVING FORCE BEHIND ONE OF CANADAS MOST IMPACTFUL INDIGENOUS YOUTH EMPLOYMENT PROGRAMS

In this national leadership role you will guide strategy develop exceptional leaders foster trusted community partnerships and ensure OYEP delivers measurable results for youth communities and partners nationwide

WHY JOIN US

• Competitive salary: $80000 - $105000 annually
• Comprehensive benefits package
• $500 annual Health Spending Account
• $500 annual Wellness Benefit
• RRSP matching
• Paid travel
• Excellent work-life balance 
• Growth and advancement opportunities within a national organization
• A leadership role with autonomy influence and the ability to drive change
• Whereas other companies are downsizing we are growing!
• Be #1 on day 1 by joining an industry leader

POSITION SUMMARY

The OYEP National Operations Manager is a senior national leadership role within RHS and a member of the RHS management team. Reporting to a Regional Operations Director this position is accountable for translating OYEP strategy into safe consistent high-quality operations across Canada. The role leads the Regional Operations Managers represents OYEP with employees clients Indigenous communities and partners and ensures that program commitments partner goals safety requirements service standards and approved budgets are achieved.

ROLE MANDATE

This is the stakeholder-facing and employee-facing leadership role. It owns operational execution and people leadership while partnering closely with the Program Enablement Finance and Compliance Manager who owns the financial control funding reporting governance and compliance framework.

SPECIFIC ACCOUNTABILITIES

National Strategy and Operational Leadership

• Support the DCI Executive Director in developing the OYEP strategic plan and translate the strategy into a clear measurable national operating plan.
• Lead the Regional Operations Managers in planning and delivering OYEP programs across Canada establishing priorities milestones operating standards and clear accountability for results.
• Monitor national program performance identify trends and operational risks remove barriers and implement practical continuous-improvement actions.
• Ensure program design and delivery remain responsive to youth needs community and partner goals labour-market opportunities contractual commitments and OYEP outcomes.
• Coordinate national resource planning program scheduling mobilization curriculum implementation subcontracting and operational readiness.

People Leadership

• Provide direct leadership coaching mentorship and performance management to Regional Operations Managers and national operations support roles.
• Establish clear expectations and operating rhythms including regular performance reviews planning meetings field follow-up and completion tracking.
• Guide workforce planning recruitment onboarding training succession planning and development for OYEP operational teams.
• Build a respectful inclusive collaborative and high-performing culture grounded in Dexterra values and OYEP purpose.
• Hold leaders accountable for employee engagement communication safe work service quality budget performance and timely completion of commitments.

Partner Client and Community Relationships

• Serve as a primary operational representative of OYEP Outland Dexterra and DCI with Indigenous communities clients program partners educational institutions industry and public-sector stakeholders.
• Build and sustain trusted relationships with First Nations Inuit and Metis communities and organizations using respectful culturally informed engagement practices.
• Lead external stakeholder planning issue resolution program updates presentations and reporting conversations related to operations and outcomes.
• Represent OYEP at community meetings conferences career fairs speaking engagements panels and stakeholder forums.
• Work with the Program Enablement Finance and Compliance Manager to ensure partner commitments are documented feasible funded and delivered.

Budget Execution and Operational Performance

• Participate in the development of annual operating budgets forecasts and reforecasts by providing program plans staffing assumptions schedules logistics and operational requirements.
• Guide Regional Operations Managers in executing programs within approved budgets and ensure timely corrective action when operational or financial performance varies from plan.
• Review regular financial and operational performance information with the Regional Operations Director and Program Enablement Finance and Compliance Manager.
• Approve or recommend operational decisions within delegated authority and ensure spending decisions align with the approved plan partner obligations and procurement expectations.
• Provide accurate operational inputs for funder reports claims forecasts invoices audits and Board or company updates.

Safety Quality and Operational Risk

• Act as a visible Safety Leader and ensure health safety environmental quality employment and client requirements are embedded in every program plan and operating decision.
• Partner with the Regional HSE Field representative to ensure alignment with Dexterra HSE policies and procedures.
• Ensure OYEP employees receive required orientation onboarding training supervision and competency development before work begins.
• Ensure field teams use approved corporate safety systems and programs including Sphera and Dont Walk By as applicable.
• Lead or support incident reviews corrective actions hazard controls field assurance and continuous improvement and verify actions are completed.
• Escalate material safety service people partner financial or reputational risks promptly.

Growth Communications and Program Impact

• Identify opportunities to responsibly expand OYEP reach partnerships client support and program impact.
• Contribute operational expertise to funding concepts major project bids new business pursuits cross-selling opportunities and Indigenous workforce-development initiatives.
• Provide compelling public presentations and clear program narratives that are aligned with Dexterra values and advance OYEP objectives while following approved communication and brand protocols.
• Ensure program outcome and impact information is collected by the operations team accurately and on schedule.
• Support company initiatives related to Indigenous recruitment retention development workforce diversity and community capacity building.

Qualifications :

QUALIFICATIONS

Education and Experience

• Post-secondary education in Business Administration Indigenous Studies Education Community Development Operations Project Management or a related discipline or an equivalent combination of education and experience.
• 5 years of progressive experience in multi-site operations workforce development youth programming Indigenous relations education community programming or a related field including significant people-leadership responsibility.
• Experience leading geographically dispersed managers and field teams through complex deadline-driven program delivery.
• Demonstrated experience managing programs against budgets forecasts partner commitments performance measures and service standards.
• Experience building relationships and working collaboratively with Indigenous communities and organizations is strongly preferred.
• Experience representing an organization with clients partners community leaders funders or public audiences.

Skills and Abilities

• Charismatic and credible leader who can inspire confidence establish direction and hold others accountable.
• Confident polished public speaker with excellent written verbal facilitation and presentation skills.
• Highly organized and detail oriented with disciplined planning prioritization documentation and follow-through.
• Strong operational financial analytical problem-solving and decision-making capability.
• Effective coach who can build leadership capacity across a geographically dispersed team.
• Ability to build respectful durable relationships across corporate community client and partner environments.
• Advanced proficiency with Microsoft Office applications and comfort learning corporate systems.
• High integrity discretion cultural awareness resilience and commitment to inclusive leadership

SUCCESS MEASURES

• Programs are delivered safely consistently on schedule and within approved budgets.
• Commitments to youth employees communities clients partners funders Dexterra and DCI are completed accurately and on time.
• Risks variances and emerging issues are identified early escalated appropriately and followed through to resolution.
• The role demonstrates high attention to detail personal accountability sound judgment and consistent follow-through.

WORKING CONDITIONS

• Office-based or hybrid work environment with flexible scheduling requirements.
• Regular travel across Canada to Indigenous communities program locations partner and client meetings conferences and events.
• Occasional evening and weekend work may be required to meet program and stakeholder needs.
• Safety is a condition of employment; all required training travel and compliance requirements must be maintained.

Additional Information :

WHO ARE WE 

Dexterra Group is a fast-growing financially strong publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job we offer fulfilling opportunities in a culture that promotes stability diversity and inclusion camaraderie employee recognition work-life balance and doing what you love. For over 75 years the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And thats something were truly proud of. Work That Matters People Who Care.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

Remote Work :

No

Employment Type :

Full-time