Opportunities Program Manager

About Us

At CSDS we prioritize peopleboth within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible reliable digital solutions centered around user needs.

In todays tech-driven world CSDS empowers government departments with essential digital solutions to meet Nova Scotians expectations. As a trusted partner across government we enable departments to fulfill their mandates with secure user-friendly services. From healthcare and education to public safety we collaborate to transform how services are designed and delivered.

We dont just implement technology; we modernize outdated systems and reimagine processes. Our agile data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotias evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms youll play a key role in building a more inclusive responsive government for Nova Scotians.

Together were setting new standards for digital public service delivering resilient solutions that meet todays needsand anticipate tomorrows challenges.

About Our Opportunity

We are seeking a skilled Program Manager to join the Service Design and Delivery Branch (SDD). In this impactful role you will work closely with the Department of Opportunities and Social Development (OSD) and with many teams across CSDS. You will report to a Director of SDD and be responsible for the design and implementation of innovative functionality in the Integrated Case Management system (ICM) and in other systems supporting OSD.

Primary Accountabilities

• As Program Manager your primary accountabilities include providing leadership for priority projects as well as providing leadership within the Service Design and Delivery branch of CSDS.

• Key accountabilities include (but are not limited to):
  
  • Providing leadership in the identification design planning implementation integration and evaluation of multi-function cross-departmental projects.
  • Collaborating with SDD and OSD leadership team to align project initiatives with the strategic priorities of the division.
  • Building strong collaborative relationships across OSD CSDS and the rest of government.
  • Managing a multidisciplinary team of IT professionals to deliver on key initiatives including internal GNS staff cross-departmental subject matter experts as well as external resources
  • Working closely with the current technical teams delivering in-flight projects support and maintenance to ICM and other technologies across government.
  • Coordinating projects and business activities (often carried out by others) that establish how and when the department will deliver products and services.
  • Developing innovative solutions by integrating and analyzing complex and diverse information sources and building frameworks to assess the scope and priority of short- and long-term business needs.
  • Contributing to the preparation of advice and recommendations to government including Memoranda to Executive Council Reports and Recommendations and Requests for Legislation.
  • Performing strategic advisory/principal-level consulting to senior executives by leading directing and guiding the development and implementation of major complex multi-sector projects and initiatives.
    
    

Qualifications and Experience

You have completed a Bachelors degree in Computer Science Business Administration Commerce or a related field along with several years of progressive senior-level management experience. A combination of education and experience may also be considered.

In addition to these qualifications you must demonstrate:

• Proven leadership experience in the identification design planning implementation integration and evaluation of multi-functional cross-departmental projects.
• Strong people management skills demonstrated through formal leadership and management experience.
• Experience leading large-scale change initiatives and overcoming ongoing challenges in complex collaborative environments.
• Proven ability to develop innovative solutions by integrating and analyzing complex diverse information sources.
• Knowledge of budgetary processes and principles of risk management and mitigation.
• Strong interpersonal and communication skills with the ability to collaborate effectively with internal and external partners and build rapport with senior leaders.
• Proven experience in managing multiple projects with the ability to lead complex initiatives inspire creativity and motivate teams to achieve objectives.

Assets for this role include

• A Masters degree in a related field.
• Experience preparing advice and recommendations for government including Memoranda to Executive Council Reports and Recommendations and Requests for Legislation.
• Experience leading large-scale transformation and change management projects in a public service or social service setting.
• Proven experience delivering or collaborating on programs and services provided by the Department of Cyber Security and Digital Solutions.
• Project Management certifications.

Please ensure your application clearly demonstrates how you meet the required qualifications and experiences outlined for this position.

We will assess the above qualifications and experience using tools such as assessments presentations interviews reference checks etc.

Equivalency

An equivalent combination of training and experience may also be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week 7 hours/day
• May be required to work overtime on occasion
  
  

Additional Information

This is a full-time TERM employment opportunity with anticipated end date of March 31 2029.

What We Offer

• Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic client-focused office environment where service excellence and teamwork are our focus.