Operations & Strategic Initiatives Lead

Were Hiring!Operations & Strategic Initiatives LeadToronto TYPE: Contract Full-TimeHIRING RANGE: $84480 to $105600REASON FOR HIRING: New RoleWORK MODEL: HybridLANGUAGE: English French is an assetWHO WE ARESOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200000 songwriters composers and music publishers. Through licensing global royalty collection and advocacy we help creators to keep making the music that entertains moves and inspires us OUR COMMITMENT TO DIVERSITY EQUITY INCLUSION AND ANTI-RACISM SOCAN thrives with a variety of viewpoints identities and backgrounds and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles regardless of gender identity gender expression ethnicity race age culture sexual orientation religious belief or physical ability. Learn more about SOCANs commitment to Inclusion & WORK WITH USMake a difference by supporting and collaborating with a vibrant and creative communityEnjoy many options for workplace flexibility and work-life balanceGet involved in the rapidly changing creative spaceAdvocate for and empower the creative communityTogether well help music creators earn more income and make a livingWHAT WE OFFER35-hour workweek schedule (possible flexible work options i.e. 4-day work week (position based)Access to SOCAN fitness facility Include only for positions in TorontoInclusive and collaborative working environment ABOUT THE ROLESupporting the Office of the COO the Operations & Strategic Initiatives Lead is responsible for helping the Chief Operating Officer drive execution alignment and accountability across priority operational and business transformation initiatives. The role will initially focus on SOCANs Spanish Point Business Stabilization Plan and related 2026 roadmap activities while also supporting other COO-led priorities that require strong coordination planning follow-through and cross-functional as an execution partner to the COO this role brings structure discipline and momentum to complex workstreams. The incumbent will maintain project plans track commitments facilitate working sessions clarify issues manage action items identify risks and ensure that decisions and next steps are clearly documented and followed in this role requires strong project management exceptional organization clear communication and the ability to influence without formal authority. The successful candidate will be comfortable working with senior leaders and subject matter experts asking direct questions surfacing ambiguity and helping teams move from discussion to decision to action. This is an ideal opportunity for a highly organized and influential project professional who enjoys bringing structure to complexity and helping teams deliver results in a fast-paced YOULL DO / KEY RESPONSIBILITIESPortfolio Execution & COO PrioritiesSupport the COO in translating priority initiatives into clear workplans owners timelines milestones and execution across multiple operational technology and business visibility into progress dependencies risks and decisions across the COOs priority ensure leadership attention is focused on the highest-impact issues decisions and delivery Implementation Stabilization & 2026 RoadmapDrive coordination and follow-through for the Spanish Point Business Stabilization Plan and related 2026 roadmap project plans decision logs issue logs risk registers and action with business leads technology partners external vendors and subject matter experts to support timely unresolved issues unclear requirements decision gaps and delivery risks requiring leadership Discipline Decision Support & Follow-ThroughDesign and facilitate working sessions that move stakeholders from discussion to clear decisions and agendas briefing materials status updates and decision-support notes for COO-led decisions actions owners timelines risks and unresolved up consistently to ensure commitments are completed and barriers are Alignment & InfluenceBuild trusted working relationships with senior leaders subject matter experts business teams technology teams and external stakeholders to clarify requirements define issues resolve ambiguity and commit to next assumptions and surface concerns in a constructive solutions-focused create alignment where priorities ownership or decisions are Risk & Issue EscalationPrepare concise updates for the COO and other leaders on progress risks decisions and upcoming risks blockers competing priorities and resource constraints that may affect practical escalation paths mitigation options and decision clear documentation that supports transparency accountability and YOU WILL BRING / QUALIFICATIONS & EXPERIENCE7 years of experience in project management business operations strategic initiatives transformation PMO or an executive office support experience coordinating complex cross-functional initiatives with senior supporting technology implementation business stabilization process improvement or operational transformation initiatives is strongly working with executives or senior leaders in a fast-paced environment is an management certification is an asset but practical execution experience is more skills & competenciesAn execution driver who keeps work organized with strong planning tracking documentation and follow-through and direct in communication with the ability to simplify with ambiguity and able to turn unclear issues into structured options and next with senior stakeholders and able to influence without formal and outcome-focused with a bias for action and about accountability ensuring commitments have owners timelines and & ACCOMMODATIONSOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at and we will make the necessary accommodations. Applications submitted to this email address will not be EMPLOYMENT OPPORTUNITYSOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race colour religion sex ancestry national origin ethnic origin age disability citizenship veteran status sexual orientation record of offences marital status family status or any other characteristic protected by federal provincial or local law regulation or you dont see yourself fully reflected in every job requirement listed on the posting above we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable inclusive and diverse company and we strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientations and life experiences to applyHOW TO APPLYIf youre interested in joining us wed love to hear from you: you for your interest in our company; we will be in touch with those candidates we wish to learn more about SOCAN go . You can also follow us on LinkedIn Twitter Instagram and Facebook (@SOCANmusic/@SOCANmusique).