Operations Coordinator, Westin Harbour Castle

Position Overview

Operations Coordinators are responsible for managing the day-to-day operations. More specifically they coordinate deliveries and pick-ups plan short-term staffing and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

Short-term staff planning

Schedule staff for events confirmed at the last minute

Modify planning based on client needs and communicate these changes to technicians

Complete long-term planning based on operational needs

Coordinate logistics

Schedule personnel for deliveries and pick-ups

Plan delivery and pick-up schedules on a daily basis

Ensure maximum utilization of our truck fleet

Rent trucks as needed

Support for events

Answer calls from event technicians and help them find solutions to various problems

Ensure that the chain of communication is always respected

Be aware of the progress of operations

Assist the technical staff during the preparation of events

Job Qualifications

5 years experience in the audiovisual field

Must be bilingual (French/English)

Must have a drivers license

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Work Environment

Warehouse

Work is performed in a warehouse environment. Team members must adhere to appearance guidelines based in a warehouse environment and when traveling on an individual venue or a representation of venues in that city or area. When in the Warehouse work will be completed in an environment with exposure to outdoor temperatures and to dirt sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days evenings weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Required Experience:

IC