Operations Analyst, Systems & Reporting
Job Location:
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
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Job Summary
The Opportunity
Job classification: P2043 - Project Coordinator
Salary range: $76000-$80000. Placement within the range is typically based upon a review of skills experience and internal equity.
Hours per week: 37.5
Paid leave: 4 Weeks Vacation / 14 Flex Days per year
Deadline to apply: 4:00PM on July 17 2026
Reporting to the Manager Systems and Reporting this role provides coordination reporting and system support within the Office of the Registrars Systems Data and Digital Transformation (SDDT) portfolio.
The position works closely with Business Analysts OTR leaders and cross-functional stakeholders to coordinate intake processes support project and reporting activities and maintain operational systems and tools. The incumbent ensures that work is organized documented and aligned with established governance processes while supporting the day-to-day execution of operational and institutional initiatives.
In addition to coordination responsibilities the role contributes to reporting and analytics support system and tool maintenance and process documentation helping to ensure that reporting outputs workflows and technical environments remain accurate consistent and sustainable. This position supports continuous improvement by identifying and documenting opportunities to enhance processes reporting practices and system usage within defined frameworks.
How youll contribute
Business Analyst Coordination & Intake Support
- Coordinate intake setup and tracking of requests within established governance processes
- Support the management of work queues sprint cycles and ticket workflows using designatedtools
- Facilitate regular team activities such as intake discussions sprint check-ins and retrospectives
- Ensure intake and ticket documentation is complete structured and aligned with establishedstandards
- Support the preparation of recurring operational reports and status updates
- Maintain and update reporting templates trackers and supporting documentation
Project Coordination & Documentation Support
- Provide coordination support for OTR initiatives ensuring activities timelines and deliverables aretracked
- Lead OTR Banner upgrade activities including tester training test cycle setup test scriptmaintenance UAT planning and coordination and cutover execution
- Assist with preparation and maintenance of project and process documentation (e.g. summariesplans process maps)
- Assist with stakeholder communications related to project updates and coordination activities
- Contribute to maintaining consistent use of templates documentation standards and establishedprocesses
Reporting & Analytics Support Activities
- Support review and testing of operational reports (e.g. Argos and dashboard outputs) to ensureaccuracy and usability
- Assist with updates and refinements to existing reports including minor enhancements and issueresolution
- Document report definitions data sources and usage guidance to support consistency andknowledge sharing
Systems & Tools Support
- Provide day-to-day support for OTR system and reporting tools (e.g. access requests basictroubleshooting)
- Support maintenance of systems and reporting tools and environments (e.g. organizing assetstracking updates coordinating changes)
- Assist in identifying and documenting system issues and coordinating resolution with appropriateteams
What you bring
Minimum:
- Diploma or degree in Business Information Systems Project Management Data Analytics or a related field or equivalent experience
- 23 years of experience in a coordination operations or analyst-support role
- Experience supporting reporting activities data tracking or system/tools coordination
- Strong organizational skills with attention to detail and the ability to manage multiple tasks and deadlines
- Demonstrated ability to follow structured processes and maintain accurate documentation
- Effective communication and interpersonal skills with the ability to work collaboratively across teams
Preferred:
- Experience in a post-secondary or complex administrative/regulatory environment
- Familiarity with project coordination business analysis support or service management practices
- Experience supporting reporting tools and processes (e.g. Excel dashboards reporting platforms such as Argos)
- Exposure to enterprise or student information systems (e.g. Banner)
- Experience supporting system access processes user support or basic troubleshooting
- Awareness of institutional policies data governance and privacy considerations
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed and you will hear from us either way.
Together we build bold futures
At SAIT we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous time off to pursue other passions and support your wellbeing
- SAIT paid premiums for medical dental and vision benefits so you and your family are well supported
- Benefits supporting mental health and access to Greenshield for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program tuition support access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
About SAIT
At SAIT were building bold futures. Were a community of tenacious problem-solvers inventive thinkers and passionate collaborators who believe in doing work that matters.
Named one of Albertas Top Employers were driven by a desire to create an impact in our community. If youre looking for a place where purpose meets possibility youve found it here.
Were committed to community and belonging
Community and belonging is essential to achieving SAITs vision to be a global leader in applied education. We encourage applications from women Indigenous people racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
The Southern Alberta Institute of Technology (SAIT) offers hands-on degree, diploma, certificate, continuing education and corporate training programs to develop the skills and knowledge employers demand.
