Open Jobs Services Manager, Stores

As our nextBeauty Services Managerat Sephora you will lead the Beauty Skincare and Fragrance Studio at your store the strategy and execution of 1:1 paid client services including makeup applications and skincare partnership with brand collaborators you will also oversee the planning and delivery of in-store classes and events. A key focus of this role is coaching and developing the Paid-Service Beauty Advisor team to ensure they deliver personalized high-quality experiences for every client. This role reports to the Store Director and leads a team of Beauty Services Leads Coordinators and Advisors.

Whatyoullbe doing as a Beauty Services Manager at Sephora

• Beauty Studio the daily operations at the Beauty Skincareand Fragrance Studio (as applicable). Ensure that the Coordinator Beauty Studioisadequately trained to effectively manage the Studio and drive services on a day-to-day basis.

• Embracing Beauty Advisors areleveragingour technology innovations within services whileassistingclients to provide an elevated in-store experience.

• Client the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuringtheclient check-in process isefficient. While ensuring the management of testers and supplies.

• Event all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.

• Training & the development andcertificationprocess for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.

• Performance Assessment & in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensuretimelyfeedback for improvement is delivered and followedup onas necessary.

• Passionate about act as Manager on Duty within the store. Engage with Beauty Advisors and clientson stage.

Wedlove to hear from you if

• You have a minimum of2-4 years of management experiencein the beauty retail or customer service industryor equivalent internal experience.

• You have a proventrack recordof coaching a team to company expectations and have a passion for training development and education.

• You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

• You have excellent time management skills thatextendto your team and their efficiency.

• Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listedandthatsokay. If you bring relevant experience and a passion for what we do we encourage you to apply. We believegreat talentcomes from all kinds of paths.

Location Availability and Physical Requirements-

• On-site: You willwork at the location specified in the job posting.

• Scheduling: Flexibility is key! We need you to be available during evenings weekends and holidays when our clients are eager to shop and explore.

Physical Requirements:Our stores are a fragrance-filled environment. You must be ableto bend and stretch to stock shelves as well as lift and carry up to 50 pounds.

Sephoras Total Rewards-

• The pay philosophy is to offer competitive market rates considering location internal equity job scope and the skills and experience needed to succeed.

• The it all Just wait until you work at Sephora! Enjoy the product discounts gratis & exclusive brand events.

• The role includes access to Sephoras extended health and life insurance benefits customizable coverage options and paid time off to help you rest and recharge.

• The Education& invest in training and support internal mobility across Canada helping you reach your career goals. Sephora employees alsobenefitfrom LVMH programs and job opportunities.

Join us andbelong tosomething beautiful.

#INDTA