Officer, Operations & Stewardship

The Officer Operations and Stewardship provides operational support to the Relationship and Fund Development team through the coordination of fundraising administration donor stewardship gift processing advancement systems communications and operational activities that support the Universitys fundraising priorities. The position is responsible for administering gift processing maintaining the integrity of donor information within Raisers Edge NXT (RE NXT) coordinating fundraising operations preparing reports and donor communications supporting stewardship initiatives and providing operational and logistical support for fundraising activities and events. Working collaboratively with internal departments and external stakeholders the incumbent contributes to the efficient delivery of fundraising services and positive donor a front-line representative of Relationship and Fund Development the Officer responds to donor alumni and community inquiries provides professional customer service and supports donor engagement through responsive communication and effective operational coordination.

• Diploma in Business Administration Office Administration Fundraising Management Public Administration Philanthropy or another related discipline from a recognizedpost-secondary institution. An equivalent combination of education and directly related advancement operations or fundraising administration experience may be considered. A bachelors degree is considered an asset.
• Minimum three (3) years of progressively responsible experience in advancement operations fundraising administration donor information management donor stewardship gift administration or a comparable advancement alumni relations or development environment preferably within a post-secondary institution or not-for-profit organization.
• Demonstrated experience using Raisers Edge NXT or a comparable fundraising CRM/database.
• Experience supporting gift administration donor stewardship financial processes and data management.
• Demonstrated intermediate to advanced proficiency with Microsoft Office applications including Outlook Word Excel Teams and reporting tools.
• Experience with fundraising communications email marketing platforms event management systems or online giving platforms is an asset.
• Experience using project management software such as Wrike an asset.
• Exceptional verbal and written communication skills including the ability to communicate clearly professionally and diplomatically by telephone email and in person with donors alumni volunteers senior university leaders and community members.
• Strong analytical problem-solving and attention-to-detail skills.
• Demonstrated ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Demonstrated experience providing professional customer service in a role requiring frequent verbal communication and relationship management.
• Demonstrated ability to actively listen accurately interpret verbal instructions and stakeholder requests and communicate information clearly and accurately with minimal supervision.
• Demonstrated ability to prepare edit and proofread correspondence while ensuring accuracy clarity tone and consistency.
• Demonstrated ability to exercise sound judgment when responding to inquiries and representing the University.
• Excellent interpersonal skills with the ability to build productive relationships across the University and with external partners.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Demonstrated commitment to equity diversity inclusion accessibility Indigenization and reconciliation.

Please submit your resume and cover letter by the application deadline.

The University of the Fraser Valley is located on the traditional territory of the Halqeméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision andIntegrated Strategic Plan: IYAQAWTXW which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization recognizing our responsibilities to community and a multi-year plan to increase the number of Indigenous faculty staff and administrators working at UFV.

UFV has campus locations in Abbotsford Chilliwack Mission and Hope in the beautiful British Columbia and in Chandigarh India. Recognized as one of BCs top employers UFV offers a combination of career and lifestyle benefits. Join a team of 1400 passionate professionals who value integrity inclusivity and excellence. At UFV you will serve a vibrant community and shape the future of 15000 students.

Indigenization equity and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples members of groups that experience discrimination due to race colour place of origin ancestry and/or religion persons who identify as women and 2SLGBTQ and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary with an option to decline to will be used to support efforts to broaden the diversity of the recruitment process and results are not shared with the selection about the survey may be directed Learn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given an effort to be both environmentally and fiscally responsible UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

UFV is committed to the principle of equity in employment.