Officer, Client Support Operations Bdc Capital

We are banking at another level.

Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions a Defined Benefit Pension Plan a $750 wellness and health care spending account to name a few

• In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning training and development and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. Within BDC Capital the Officer Client Support Operations sits at the centre of investment operations supporting venture capital activities through the coordination of transactions governance processes and controlled documentation. The role works closely with investment legal finance and backoffice teams to ensure timely accurate and compliant execution. Your work contributes directly to the success of Canadian businesses and at BDC you can be yourself at work.

CHALLENGES TO BE MET

• Coordinate operational activities across investment teams legal finance and backoffice stakeholders in a timesensitive transactiondriven environment
• Ensure compliance with BDC Capital governance frameworks policies procedures Delegation of Authority and AML/KYC requirements
• Maintain the integrity of governance and operational controls through accurate processing documentation and secondlevel reviews
• Manage multiple concurrent requests while exercising sound judgment discretion and attention to detail
• Safeguard sensitive and confidential legal transactional and client information in line with governance and risk standards

WHAT WE ARE LOOKING FOR

• Bachelors degree or college diploma in business administration finance or a related field or an equivalent combination of education and relevant experience
• 35 years of relevant experience supporting investment transactionbased or governancedriven environments
• Experience coordinating with crossfunctional stakeholders including investment teams legal finance and operational partners
• Experience supporting governance board or committee processes
• Ability to manage timesensitive requests prioritize work and multitask effectively
• Ability to work independently and apply sound judgment in assessing priorities and managing risk
• Ability to work under pressure and meet deadlines without compromising accuracy
• High level of discretion when handling sensitive and confidential information
• Strong written and verbal communication skills in English and French
• Proficiency with Microsoft Office (Word Excel PowerPoint)
• Comfort working with multiple systems and controlled documentation environments
• Comfort and knowledge in leveraging AI tools to automate tasks where possible and act as a champion of leveraging Copilot in the team and broader organization

Preferred Qualifications

• Experience supporting venture capital private equity or investment operations
• Experience maintaining cap tables financing rounds or investment client data
• Experience administering systems such as iLEVEL and Affinity CRM
• Experience with records management archiving or vault documentation
• Experience supporting monthend or quarterend operational processes
• Experience assisting with policy or procedure documentation and updates

#INDHP

Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at .

While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted.