Office Services Assistant
Job Location:
Monthly Salary:
Posted on:
6 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Job Type Regular Full-Time
Remote Type Onsite
Location Vancouver Canada
Posting Range $45000 - $60400
Number of positions 01
Family is part of Definity a Canadian multi-channel property and casualty insurance company whose success is founded on our family of companies long history of delivering a superior experience for those who count on us. Were proud to help our customers broker partners employees and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.
To us a seamless user experience is as important as the people behind it. Thats why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit apply to join us today.
Our ambition is to be one of Canadas leading and most innovative P&C insurers. Come be a part of our journey and love what you do.
Family offers a flexible hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. Its better here.
What can you expect in this role
Reporting to the Manager Human Resources with daily oversight from the Reception and Office Services Coordinator the Office Services Assistant is the first point of contact for visitors and employees. This role plays a key part in ensuring smooth day-to-day office operations while delivering a professional and positive experience for all interactions. The role also represents the face of the business and is responsible for creating a positive and professional first impression.
The successful candidate is highly organized approachable and proactive with the ability to manage multiple responsibilities while maintaining a high level of service and professionalism. They must be Comfortable completing computer-based administrative tasks within established timelines with strong verbal and written English communication skills. Receptive to direction eager to learn and proactive in supporting team priorities.
The full job description will be provided during interview.
What youll do
Responsibilities
What you bring
Qualifications & Experience
Skills & Competencies
This role is fully onsite in downtown Vancouver
Interested in this role but dont meet every requirement We encourage you to apply! We value diverse experiences and perspectivesgreat people bring value in many ways. If you believe you can excel in this role tell us how. At Family inclusion diversity and equity arent just nice to have theyre essential to our success.
Whats in it for you
You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.
We would like to thank all candidates for showing interest in this role and our company; however only those selected for further consideration will be contacted.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process please let us know by contacting: .
Remote Type Onsite
Location Vancouver Canada
Posting Range $45000 - $60400
Number of positions 01
Family is part of Definity a Canadian multi-channel property and casualty insurance company whose success is founded on our family of companies long history of delivering a superior experience for those who count on us. Were proud to help our customers broker partners employees and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.
To us a seamless user experience is as important as the people behind it. Thats why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit apply to join us today.
Our ambition is to be one of Canadas leading and most innovative P&C insurers. Come be a part of our journey and love what you do.
Family offers a flexible hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. Its better here.
What can you expect in this role
Reporting to the Manager Human Resources with daily oversight from the Reception and Office Services Coordinator the Office Services Assistant is the first point of contact for visitors and employees. This role plays a key part in ensuring smooth day-to-day office operations while delivering a professional and positive experience for all interactions. The role also represents the face of the business and is responsible for creating a positive and professional first impression.
The successful candidate is highly organized approachable and proactive with the ability to manage multiple responsibilities while maintaining a high level of service and professionalism. They must be Comfortable completing computer-based administrative tasks within established timelines with strong verbal and written English communication skills. Receptive to direction eager to learn and proactive in supporting team priorities.
The full job description will be provided during interview.
What youll do
Responsibilities
- Welcome visitors manage sign-in procedures and direct them appropriately
- Answer and route incoming calls providing general company information and monitor/log client calls and complaints for timely escalation.
- Manage incoming and outgoing mail courier services and daily deliveries
- Maintain records for security access cards and building entry and maintain accurate records for audit purposes
- Monitor and manage the general inquiry inbox routing requests as needed
- Assist with invoice processing and cheque tracking
- Maintain office supply levels and keep shared spaces organized and stocked
- Support meeting logistics desk bookings onboarding/offboarding coordination including security notifications and equipment coordination
- Provide administrative support across departments (HR Marketing Underwriting)
- Assist with event coordination including logistics and catering
- Act as a liaison with building management and report facility issues
- Provide backup support to the Office Services Coordinator and assist with ad hoc tasks.
What you bring
Qualifications & Experience
- High school diploma required; some post-secondary education preferred
- Previous office or administrative experience is an asset
- Experience using Microsoft Office applications
Skills & Competencies
- Strong verbal and written English communication skills
- Excellent customer service and interpersonal skills
- Level 1 First Aid certification or willingness to obtain to support onsite coverage
- Organized with strong time-management abilities
- Professional friendly and approachable demeanor
- Reliable with a positive can-do attitude
- Able to take direction and follow processes effectively
- Ability to work collaboratively in a team environment
- Willingness to learn and take initiative
- Ability to occasionally lift up to 30 lbs
This role is fully onsite in downtown Vancouver
Interested in this role but dont meet every requirement We encourage you to apply! We value diverse experiences and perspectivesgreat people bring value in many ways. If you believe you can excel in this role tell us how. At Family inclusion diversity and equity arent just nice to have theyre essential to our success.
Whats in it for you
- Competitive salary and benefits including Retirement savings program with company-matched RRSP contributions and Company share ownership program.
- Generous time away including vacation personal leave and birthday leave.
- Paid volunteer days and company matching on charitable donations.
- Opportunities to learn and grow across departments - educational resources tuition assistance and paid time off to study for exams.
- Supportive and collaborative work environment
- Wellness and recognition programs
- Discounts on products and services
- Focus on inclusion with employee groups access to BIPOC counsellors and access to programs for working parents.
You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.
We would like to thank all candidates for showing interest in this role and our company; however only those selected for further consideration will be contacted.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process please let us know by contacting: .
Required Experience:
Junior IC
