Occupancy Planning & Move Manager
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves:
JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client. across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space drive process improvements and manage complex relocations while providing financial oversight to this area.
You will provide a boots on the ground perspective to the the facilities management team and client for all move activities and ensures quality service delivery and acts as an effective change agent .
This role requires being on-site at the clients office (downtown) 5 days/week.
What your day-to-day will look like:
Occupancy Planning & Strategy
Analyze client portfolio and identify space optimization opportunities
Develop and implement occupancy strategies with CRE Leadership
Track headcount projections (1-3 year horizon) and forecast supply/capacity
Create Migration and Stack Plans; develop Regional Occupancy Plan of Record
Manage space allocation per master plans for relocations remodeling and rental space moves
Conduct Site Audit Data reviews (seat assignments occupancy vacancy) with Facilities Management
Apply and educate stakeholders on space policies standards and protocols
Move Management & Project Administration
Manage project staffing scheduling scope and budgets; handle change orders proactively
Review and approve timesheets invoices and project reports for client submission
Facilitate project kick-offs with internal staff and stakeholders
Participate in quarterly budget reviews; maintain revenue status across multiple projects
Develop quality plans for each account; monitor service delivery results
Complete all internal project close-out activities and documentation
Relocation Execution
Manage all relocation activities: planning scheduling implementation and post-move support
Ensure OP Playbook and RPM operations manual are current and followed
Prepare RFPs and manage vendor procurement (technology telephony furniture etc.)
Evaluate vendor compliance with performance standards
Manage furniture plans budgets installation and quality control through punch lists
Oversee CAFM system data input to maintain accurate occupancy information
Coordinate work orders small projects furniture reconfigurations and space enhancements
Provide on-site move support: signage directions issue resolution
Client & Stakeholder Management
Serve as primary client relationship manager; represent JLL at leadership level
Manage expectations provide constructive feedback and identify improvement opportunities
Establish regular communication channels with clients partners and internal teams
Coordinate seamless transitions and facilitate clear communication across OP RPM and Facilities teams
Technical & Space Management
Work with platform support to maintain CAD/CAFM drawings and CAFM database with required detail
Coordinate updates to record drawings as spaces are remodeled
Track and report floor occupancy by department for cost allocation
Support design of productive workspaces aligned with organizational objectives
Manage asset divestment when buildings are sold or vacated
Required Qualifications:
Experience:
6 years in occupancy planning facility project or construction management in Corporate Real Estate
Background in occupancy planning project management construction architecture or strategy planning preferred
Technical Skills:
Proficient in CAD/CAFM technology with move management module and/or facilities management systems
Strong Microsoft Excel Project and Office Suite skills
Working knowledge of architectural drawings furniture planning and space planning concepts
Understanding of RFP/RFQ documents contracts and proposal terminology
Other Requirements:
5 days on-site per week required
Flexibility with work hours and travel as needed
Ability to drive to client sites within region
Must work outside normal business hours when required
Physical ability to walk distances stand extended periods stoop kneel crouch crawl
Ability to lift/carry 25 lbs regularly; occasionally lift/move 10-50 lbs
May occasionally work in outside weather conditions
Location:
On-site Calgary ABIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
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Required Experience:
Manager
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.