Night Auditor (Casual)

Casual Night AuditorThe Explorer Hotel Yellowknife Northwest TerritoriesJoin Northern Canadas Premier HotelThe Explorer Hotel is seeking reliable and customer-focused individuals to join our Front Office team as Casual Night position is ideal for someone who enjoys working independently providing exceptional guest service and supporting the financial operations of a busy hotel during overnight note: This is a casual position with no guaranteed hours per week. Shifts will be scheduled based on operational requirements vacation coverage sick leave coverage and business SummaryReporting to the Front Office Manager the Casual Night Auditor is responsible for overseeing front desk operations during overnight hours while completing daily financial audit procedures and ensuring the safety and satisfaction of hotel successful candidate will provide exceptional customer service manage guest requests and concerns process reservations and payments and complete the nightly accounting reconciliation for hotel ResponsibilitiesGuest ServicesProvide exceptional guest service during overnight guest check-ins and to guest inquiries concerns and requests in a professional incoming telephone calls and direct inquiries reservations and room hotel security and guest access during overnight closely with Housekeeping Maintenance and Management as appropriately to emergencies and after-hours & Night Audit ResponsibilitiesComplete the daily night audit guest accounts and room charges payments and revenue and balance daily revenue credit card transactions and cash balancing and report and distribute required financial and operational accurate records and audit hospitality hotel customer service or front desk experience is considered an night audit or accounting experience is an computer skills and ability to learn hotel management attention to detail and ability to handle confidential communication and customer service to work independently during overnight transportation and punctual to work evenings overnight shifts weekends and holidays as We OfferCompetitive hourly casual and development discounts and hotel to gain experience in hotel operations and hospitality with a supportive team at one of Northern Canadas leading thank all applicants for their interest; however only those selected for an interview will be Explorer Hotel is an equal opportunity employer and encourages applications from Indigenous Peoples Northerners and individuals legally entitled to work in Canada.