Mobile Repair Technician — Toronto, Ontario

Job Description:

What This Role Is All About

Likewize is searching for a Mobile Repair Technician to join our WeFix Repair team and cover the Greater Toronto Area. This position represents an existing vacancy within our organization.

A Likewize repair technician really is the face of our company. Whether its interacting with the end customer at their home or place of work or driving Likewizes unique mobile service center courteously around bustling streets you will always be representing Likewize.

When it comes to the device itself it goes without saying that its probably one of the customers most important items and therefore needs to be treated as such. As a Likewize accredited technician you are responsible for troubleshooting and repairing customers devices accurately efficiently and to the very highest of standards to ensure best in class customer experience first time every time.

Your Key Areas of Focus

• Deliver ontime highquality repairs by managing daily bookings parts collection and repairs efficiently using Likewize systems.

• Create great customer experience by meeting customers at their chosen location performing thorough quality checks and keeping them proactively informed along the way.

• Own the full repair journey from inbound and outbound quality control to all required system administration before heading to the next appointment.

• Represent the brand proudly by maintaining a clean professional mobile workshop vehicle tools and equipment at all times.

• Monitor your performance against KPIs and service standards always aligning with company values and looking for ways to improve.

• Support business growth by engaging locally whether through retail partnerships visible presence social activity or customer referrals.

• Handle parts responsibly by returning unused or salvage items as required and escalating vehicle or equipment issues promptly.

What Were Looking For

• A valid G/A Class 5 drivers license with a clean driving record comfortable behind the wheel of our mobile service vans.

• A solid foundational understanding of how electronics work with curiosity to keep learning.

• Clear confident communication skills (both verbal and written) to connect easily with customers and teammates.

• A customerfirst mindset delivering friendly professional service every time.

• The ability to thrive both independently in the field and collaboratively as part of a broader team.

Extra Skills Wed Love to See

• Previous experience with component-level troubleshooting and mobile device repair. Youll be ready to get in and get going!

• Strong technical knowledge of both Android and iOS devices.

• Hands-on experience in Microsoft Office (Teams Outlook and Word are favorites of ours!)

Your Compensation

We are offering an hourly rate of $25 CAD per hour for this position.

Get To Know Us

The world runs on connected devices. At Likewize we make the experience around them work better. We partner with many of the worlds biggest brands to design and deliver seamless device journeys across protection repair upgrade and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong we make it right. When customers are ready for something new we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast challenge the obvious and look for better answers.

We are driven by Success Passion Professionalism Accountability and Teamwork and we look for people who share the same values. At Likewize we Go for Growth. To us that means passion over complacency accountability over excuses teamwork over silos and professionalism as the standard. This is how we create success. If that fires you up youre going to love it here.

To learn more about who we are visit our website at .

Where We Work

In this role the work happens on the move inside our fully branded Likewize vans.

At the front youll find a spacious and comfortable driving area designed to make getting from job to job easy and enjoyable. Step into the back and youll discover a cleverly designed Mobile Repair Workshop. Its fully kitted out with all the tools parts and equipment needed to get the job done right with everything organized and ready to go. Think practical professional and built to deliver highquality repairs wherever the day takes you.

While the work may be mobile the sense of connection is constant. Regular team catchups ongoing communication and a strong support network mean theres always someone to share ideas with ask questions or celebrate a great days work. Youre out and about but always very much part of the Likewize team.