Member Experience and Events Project Manager

• Lead the negotiation interpretation and approval of contracts related to accommodations transportation meeting space food and beverage services audiovisual production and other event requirements as a backup for managers support.
• Plan and execute end-to-end in-person virtual and hybrid meetings conferences and special events for provincial regional and internal audiences.
• Build and maintain strong relationships with internal stakeholders external partners suppliers venues and service providers to ensure successful event delivery.
• Reconcile hotel master accounts and vendor invoices in collaboration with the Manager Member Experience & Events ensuring accuracy and compliance with budget requirements.
• Serve as the designated backup to the Manager Member Experience & Events assuming responsibility for day-to-day event operations stakeholder communications vendor management contract administration and issue resolution during the Managers absence.
• Collaborate with internal teams to support strategic event objectives and organizational priorities.
• Develop comprehensive event execution plans.
• Prepare post-event evaluations and reports analyze participant feedback measure event outcomes and provide recommendations to support continuous improvement and future planning.
• Maintain accurate electronic records and event documentation within SharePoint and other designated systems.
• Provide oversight of events to ensure established operational member experience and organizational requirements are met.
• Identify workflow gaps and recommend innovative solutions to improve efficiency consistency and overall member experience.
• Provide logistical and administrative support for meetings involving the Board of Directors executive leadership and senior management.
• Proactively identify assess and mitigate risks related to event operations safety and member experience.
• Support the resource negotiation interpretation and implementation of contracts and service agreements related to event and program delivery including transportation attrition management meeting and event spaces accommodations activities and other vendor services while working in collaboration with the Manager Member Experience & Events.
• Prepare briefing notes status reports presentations and recommendations for senior leadership on event-related matters when required.
• Accountable for the design and project management of Provincial Regional and Negotiations meetings such as Provincial Leadership Meeting (PLM) Provincial Coordinators Meetings (June & November) Biennial Convention Board of Directors meetings Leadership and Negotiations- related meetings Regional ACC meetings to achieve outcomes identified by the Board of Directors and membership.
• Other duties as assigned.

• Post-secondary education in Event Management Hospitality Management Business Administration or a related field or an equivalent combination of education and experience.
• Certified Meeting Professional (CMP) designation required.
• Minimum of 5 years of experience in Project Management of meetings conferences special events or member-facing programs.
• Strong knowledge of budget administration financial reconciliation forecasting and cost management practices.
• Experience negotiating and administering contracts service agreements and vendor relationships.
• Exceptional stakeholder engagement and relationship-management skills with the ability to collaborate effectively across all levels of the organization.
• Strong risk management capabilities including the identification assessment mitigation and monitoring of operational and event-related risks.
• Experience managing vendors suppliers venues and service providers to achieve desired outcomes and service standards.
• Excellent organizational project management and time management abilities with the capacity to manage multiple priorities simultaneously.
• Experience with event registration systems virtual event platforms (EventMobi Cvent Zoom) mobile event applications SharePoint and Microsoft 365 applications are considered an asset.
• Ability to exercise discretion professionalism and confidentiality when handling sensitive information.
• Excellent problem-solving and critical-thinking skills with the ability to adapt quickly in a fast-paced event environment.
• Ability to work independently and collaboratively as part of a high-performing team.
• Demonstrated ability to support diversity equity accessibility inclusion and belonging relative to their role.
• Proficiency with Microsoft Office 365 SharePoint event registration platforms and other event management technologies.

The successful candidate must be able to travel possess a valid drivers license and have access to an automobile for business use. Ability to travel across Ontario is also expected as could other areas outside of Ontario.

All interested candidates may apply via ONA Jobs by 4:30 p.m. on October 21 2026

The Ontario Nurses Association is committed to employment equity within its staff. Applications are encouraged from equity-deserving groups including individuals of Indigenous descent Racialized individuals individuals living with disabilities and 2SLGBTQI persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process please notify Human Resources at .

Thank you for your interest in joining us. Only those selected for an interview will be contacted.

Required Experience:

IC