Manufacturing Program Manager, Sustaining

Job Location: Waterloo

Position Status: New Position

Compensation Range: $100000.00 - $120000.00 range per year.

As a Manufacturing Program Manager Sustaining (internally called the Program Manager-Sustaining) at NDI youll lead cross-functional operational lifecycle management for products and critical components after development handoff and throughout their supported commercial life. Youll bring together Operations Engineering Supply Chain Planning Quality Service and external manufacturing partners to maintain manufacturing and material readiness implement product changes manage lifecycle risks and support continuity of supply. Your work will help ensure NDI can continue to manufacture test release repair service and support products safely compliantly and predictably throughout their lifecycle.

• Lead the operational handoff of applicable products and critical components from Pilot/Commercialization into sustaining operations ensuring responsibilities risks and open actions are clearly transitioned.
• Coordinate cross-functional sustaining programs involving manufacturing readiness material planning suppliers quality documentation service and external manufacturing partners.
• Maintain visibility of lifecycle risks and drive appropriate functional ownership mitigation escalation and follow-through.
• Coordinate implementation planning for engineering changes supplier changes alternate components process changes and other approved product or manufacturing changes.
• Partner with Supply Chain and Planning to address obsolescence long-lead and constrained materials sole-source exposure and other supply-continuity risks.
• Lead or facilitate operational reviews with subcontract manufacturers focusing on readiness delivery risk manufacturing performance quality trends open actions and change implementation.
• Lead cross-functional planning for component obsolescence last-time buys and product or component end-of-life activities.
• Provide Operations leadership with clear visibility of program health significant risks decisions required and mitigation or recovery actions.
• Support compliance by adhering to applicable regulatory and quality standards and established quality-system requirements.

• Post-secondary education in Engineering Manufacturing Operations Supply Chain Life Sciences or a related technical discipline is preferred or equivalent relevant experience.
• 7 years of relevant experience in medical device manufacturing regulated manufacturing electronics or PCBA manufacturing or another complex technical operations environment.
• Demonstrated experience coordinating cross-functional programs involving Operations Engineering Supply Chain Planning Quality and external manufacturing partners.
• Working knowledge of manufacturing readiness material planning engineering change control supplier management design transfer and product lifecycle management.
• Experience working within ISO 13485 or a comparable regulated quality-system environment is preferred.
• Experience working with contract manufacturers subcontract manufacturers or external production partners is strongly preferred.
• Experience with component obsolescence last-time-buy planning alternate-component qualification product end-of-life activities or related manufacturing/lifecycle-management systems is an asset.
• PMP Lean Six Sigma APICS/ASCM or similar professional certification is an asset.

• Strong program-management and organizational skills with the ability to manage interconnected priorities risks dependencies and actions through completion.
• Ability to influence and drive accountability across functions without direct reporting authority.
• Strong analytical and problem-solving skills with the ability to identify risks early and develop practical mitigation approaches.
• Clear concise communication with technical operational commercial and leadership stakeholders.
• Comfortable bringing structure ownership and decision paths to complex or ambiguous operational challenges.
• Sound judgment in determining when issues can be resolved through routine execution and when cross-functional or leadership escalation is required.
• Strong attention to detail and commitment to accurate program documentation and records.
• Continuous-improvement mindset with an understanding of how manufacturing supply continuity quality regulatory requirements service cost and customer outcomes connect.