Manager, Strategy & Management Reporting, General Account COO

The General Account (GA) Investment team oversees more than C$485B of invested assets that support Manulifes insurance and retirement liabilities. These portfolios are long-term highly regulated and central to the companys financial strength and ability to meet commitments to policyholders.

Reporting to the Director Strategy & Management Reporting this role owns the reporting and analysis that keeps GAs most senior audiences informed. The Chief Investment Officer (CIO) Executive Leadership Team (ELT) and Board depend on clear accurate and timely insight into portfolio performance. Working alongside the Director the Manager produces that insight end to end turning complex financial information into decision-ready narratives and partnering with senior leaders across investments actuarial risk finance and investor relations. This is a senior individual contributor role with a high degree of autonomy and accountability. For the individual this is a chance to work closely with senior investment and operations leaders shape how GAs story is told at the highest levels and lead high-visibility work with long-term impact including through the growing use of AI tools such as Microsoft Copilot.

Position Responsibilities:

• Own the production of GA management reporting and financial analysis for the CIO ELT Board and external stakeholders including key metrics messaging trend analysis decks memos and ad hoc requests.

• Take full accountability for timeliness managing the reporting calendar end-to-end and delivering accurate complete materials under demanding quarter-end and Board deadlines.

• Develop new reports metrics and analysis that provide value-add insight and recommendations to the CIO and GA Leadership Team.

• Apply AI tools such as Microsoft Copilot to improve the speed and consistency of deliverables and over time help embed AI and automation into the teams reporting workflows.

• Build and maintain deep institutional knowledge of the insurance and investment business acting as a subject-matter resource for the reporting function.

• Maintain and progressively improve reporting processes and documentation to support the evolving needs of the business.

• Build strong relationships across functions and liaise with External Reporting and Communications teams on data and messaging for public dissemination.

• Contribute to elevating the storytelling and strategic narrative within GA reporting for executive and Board audiences.

Required Qualifications:

• Bachelors degree in accounting or finance or equivalent experience (typically 5 years) with investment industry knowledge.

• Demonstrated ownership and accountability with a track record of independently managing deliverables end-to-end.

• Strong time management and a proven ability to deliver multiple priorities on time under tight changing deadlines.

• Hands-on experience with AI productivity tools (e.g. Microsoft Copilot) and interest in applying them to improve reporting workflows.

• Excellent written and oral communication with strong analysis and storytelling skills for effective deck production.

• Diligent and well-organized with strong attention to detail and excellent analytical skills.

• Strong interpersonal skills with the maturity to engage senior stakeholders directly.

Preferred Qualifications:

• Proficiency with Microsoft Office (PowerPoint Excel Teams); PowerBI experience a bonus. CFA designation (in progress or complete) an asset.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

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