Manager, Quality Assurance
Job Location:
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Job Information
Job Title:Manager Quality Assurance
Job Requisition ID:85350
Ministry:Technology and Innovation
Location:Edmonton
Full or Part-Time:Full Time
Hours of Work:36.25hours per week
Permanent/Temporary/Wage: Permanent
Scope:Open Competition
Closing Date: July 27 2026
Classification: Manager Zone 2 (M41Z2)
Salary: $3920.66 to $5276.07 bi-weekly ($102329 - $137705/year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.
Technology and Innovation is responsible for making innovation and technology the driving force behind Albertas economic growth and diversification. To learn more about us please visit: Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products platforms and services that are better faster and easier through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.
The Platforms Branch helps Government of Alberta product teams deliver digital products and services more effectively by providing shared platform capabilities reusable components and common data services.
Role Responsibilities
The Platform branch seeks a Manager Quality Assurance (QA) reporting to the Director Common Platforms. This role oversees a quality assurance team of 9-15 staff and contingent labor in a matrix delivery environment and ensures delivery quality across Platform teams.
As a Manager Quality Assurance your primary responsibility is to foster an environment that enables QA team to consistently deliver high-quality results. This involves aligning the teams efforts with the established platform roadmaps and branch priorities providing ongoing support to both staff and contingent workers proactively identifying and eliminating obstacles to progress coordinating delivery activities and ensuring that the teams output is reliable adaptable reusable and sustainable for the long term.
The responsibilities of this role include:
- Lead a QA delivery team of 9-15 staff and contingent labor setting direction priorities standards and expectations for effective quality delivery.
- Translate platform roadmaps and release priorities into clear QA delivery plans including scope sequencing dependencies risks trade-offs and readiness criteria.
- Establish consistent testing practices quality standards reusable test assets and common measures that support reliable secure accessible and reusable platform capabilities.
- Advance automated testing AI-enabled quality practices continuous testing and quality engineering strategies to improve coverage efficiency and long-term platform reliability.
- Provide leadership coaching and operational oversight to support QA team performance professional growth workload management and delivery effectiveness.
- Advise leadership on quality risks release readiness defect trends testing priorities and delivery decisions to support branch planning and cross-government coordination.
- Work with Delivery Managers product teams architects operations and security partners to align test planning quality gates release timelines and platform deliverables.
To be successful in this position you will demonstrate:
- Ability to use quality analysis user impact defect trends and service data to identify risks and guide test delivery decisions.
- Strong collaboration and stakeholder management skills to align QA priorities across product delivery development security operations and business partners.
- Sound judgment and working knowledge of QA delivery test planning defect management release readiness governance and risk-based approaches in complex delivery environments.
- Ability to lead responsible adoption of AI tools test automation and agentic workflows in accountable measurable QA and delivery practices.
The Job Description is provided for futher details on this position.
Qualifications
Requirements:
- A university degree in a related field (e.g. Computer Science Information Technology Business Social Sciences Public Administration) supplemented by four (4) years of progressively responsible related experience.
- Experience leading QA delivery including test planning defect management privacy accessibility release readiness and quality oversight to support secure inclusive and reliable cloud-based shared-services platform or enterprise product delivery environments.
- Experience leading QA teams and coordinating testing workstreams in matrixed environments with product delivery development security and operations partners.
- Experience modernizing QA practices through test automation continuous testing AI-enabled tools and defining measurable quality success criteria.
- A cover letter clearly demonstrating relevant quality assurance leadership delivery management experience and competencies tailored to this position.
Equivalencies:
- A related masters degree and a minimum of two (2) years of related experience; or
- A related two-year diploma and a minimum of six (6) years of related experience; or
- A related one-year certificate and a minimum of seven (7) years of related experience; or
- A minimum of eight (8) years of related experience in lieu of formal education.
Assets:
- Experience building quality dashboards metrics frameworks or reporting practices that turn service data user feedback defect trends and test results into actionable delivery insights.
- Experience enabling platform consumers through QA guidance service onboarding reusable test approaches cross-team dependency management and support for common data or internal developer-facing services.
- Experience supporting quality practice adoption through stakeholder engagement test guidance communication materials operational handoff and continuous improvement of QA processes.
Notes
Term of Employment: Permanent Full-time position
Hours of Work:7.25 hours daily / 36.25 weekly Monday to Friday
Location: Edmonton
Final candidates will be required to undergo a security screening.
Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.
Additional Information:
In your resume please include dates (including months and years) associated with all education and work experience. Also please indicate whether your work experience is casual part-time or full-time. For example January 15 2006 - June 25 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.
Candidates are required to apply for a job online.Please visit Recruitment Principles for more information.
In your resume please include dates (including months and years) associated with all education and work experience. For example January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Protection of Privacy Act Collection Notice
The personal information collected through this recruitment is for determining your qualifications for employment in the Alberta Public Service and to manage the Alberta Government talent acquisition program. The personal information will be inputted into an automated system to support the assessment of your suitability for this position. This collection is authorized by section 4(a) and (c) of the Protection of Privacy Act and sections 15 and 18(2) of the Public Service Act. For questions about the collection of personal information please contact Talent Acquisition Public Service Commission at.
Closing Statement
This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process please contact Michelle Elliott at .
Required Experience:
Manager
