Manager, Product Analytics

With millions of diners 60000 restaurant partners and 25 years of experience OpenTable part of Booking Holdings Inc. (NASDAQ: BKNG) is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most their team their guests and their bottom line while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. Youll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others and it defines our culture.

About the Job

Reporting to the Director Product Analytics this position will be focused on global product analytics across multiple teams. This is a manager-level individual contributor role with leadership through influence strategic ownership and cross-functional partnership rather than formal people management.

In this role you will partner closely with Product Engineering Marketing Finance and executive stakeholders to define metrics shape product strategy improve data flows and deliver actionable insights that influence high-impact decisions. You will work across a wide range of product initiatives translating complex datasets into clear recommendations scalable reporting and executive-ready narratives.

The ideal candidate combines strong hands-on analytical depth with strategic thinking. They are comfortable navigating ambiguity building trusted relationships with senior stakeholders and owning analytics workstreams from problem framing through recommendation. This person should be equally effective writing SQL defining KPIs improving data foundations and telling a compelling story with data to guide product direction.

Responsibilities

• Lead high-impact product analytics initiatives across multiple product teams turning complex data into clear recommendations that influence strategy and execution

• Partner with Product Engineering Marketing and Finance leaders to shape priorities guide roadmap decisions and align success metrics to business goals

• Own the definition and evolution of product KPIs reporting frameworks dashboards and analytical models that support planning and performance management

• Strengthen product data foundations by improving data flows metric definitions and analytics governance to increase trust consistency and usability

• Evaluate product features experiments and strategic initiatives through rigorous analysis and recommend actions based on performance opportunity and business impact

• Deliver polished executive-ready analyses presentations and narratives for audiences ranging from product managers to senior leadership

• Elevate analytical excellence across the team by mentoring junior analysts and improving processes tools and best practices

Minimum Qualifications

• 5 years of experience in analytics product analytics strategy or a related quantitative field

• Strong hands-on SQL skills and experience working with large-scale relational datasets

• Experience owning product metrics KPI frameworks and recurring reporting for product or business stakeholders

• Experience partnering directly with product teams to support roadmap decisions feature evaluation prioritization and strategy

• Demonstrated ability to translate complex analyses into clear business recommendations and concise executive-level communication

• Strong experience with product data flows data quality metric definitions and analytics governance

• Experience building dashboards and visualizations using modern BI or analytics platforms

• Strong analytical problem-solving and project management skills with the ability to independently manage multiple priorities

• Excellent written verbal and visual communication skills

• Comfort operating in ambiguity and driving work forward with a high degree of ownership and judgment

Preferred Qualifications

• Experience in product analytics within a two-sided marketplace B2B2C hospitality travel or technology business

• Experience with Snowflake or similar cloud data warehouse technologies

• Experience with experimentation product performance measurement and causal or quasi-causal analysis

• Experience building financial models forecasts or scenario analyses that support product investment decisions

• Familiarity with data pipeline design ETL concepts and upstream/downstream data dependencies

• Understanding of how product metrics connect to company goals revenue outcomes and operational performance

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• 20 days of paid time off

• Private health and dental insurance

• Life and Disability insurance

The best connections happen face-to-face whether youre sitting down to dinner or having coffee with a coworker. Thats why OpenTable has adopted a hybrid workplace model. This role aligns with that approach with an expectation of coming into the office two days a weekgiving employees the best of both worlds: in-person collaboration and flexibility.

The expected range of compensation for this position based in Toronto Canada including commission and/or bonuses is $110000$124200 CAD. There are a variety of factors that go into determining a compensation range including but not limited to external market benchmark data geographic location and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO paid sick leave medical leave bereavement leave floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable we pride ourselves on fostering a global and dynamic work environment. As a team member with us you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours there will be instances where you are expected to manage communications - via calls Slack messages or emails - outside of regular working hours to effectively collaborate with international colleagues respond to restaurant partners and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

Were committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table so were building a team as dynamic as the diners and restaurants we serveand fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process or on the job were here to support you. Please reach out to your recruiter to request any accommodations.