Manager, Internal Audit Services (Hybrid)

WHO WE ARE

GreenShieldis a proudly Canadian national non-profit health care and insuranceorganization driven by our mission of Better Health for believe health care is aright not a privilege and we are committed to improving health outcomesadvancing health equity and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider (payvider) model we offerinsurance administer benefits and pay claims as a payer while offeringhealth care services such as mental health pharmacy telemedicine and chronicdisease management as a provider. As a non-profit social enterprise without shareholders we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. Whats driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 across mental health essential medicinesand chronic disease management through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Base Salary: CAD $94406.00 - 142069.00

When it comes to health we are always looking for ways to push for better. GreenShield was founded in 1957 as a not-for-profit organization with a mission to support better health for all Canadians. Today we are a social enterprise that brings coverage and care together in one place creating a more holistic approach to health and well-being.

Our mission is to create better health for all Canadians and that starts with our people. We are looking for purpose-driven professionals who challenge the status quo value diverse perspectives and want their work to make a meaningful difference.

Reporting to the Director Internal Audit Services the Manager Internal Audit Services is a key leader within GreenShields independent third line of defence. The role provides objective risk-based assurance advice insight and foresight to Senior Leadership and the Board of Directors regarding the effectiveness of governance risk management and internal controls.

The Manager leads the delivery of the annual risk-based internal audit plan oversees and executes assurance and advisory engagements develops audit talent contributes to the development of the internal audit program and supports the continued maturity of the Internal Audit Services function. Working across all GreenShield entities the Manager builds trusted relationships with business leaders while preserving the independence and objectivity of Internal Audit.

Lead the execution of GreenShields annual risk-based internal audit plan across all entities ensuring timely high-quality assurance and advisory engagements.

Oversee audit planning resource allocation execution reporting and follow-up activities while maintaining alignment with organizational priorities and emerging risks.

Manage and/or execute complex engagements.

Lead coach and develop Internal Audit team members fostering accountability collaboration and continuous learning.

Ensure compliance with the Institute of Internal Auditors Global Internal Audit Standards and support internal and external quality assurance activities.

Drive innovation through data analytics technology-enabled auditing and continuous improvement practices.

Evaluate the effectiveness of governance risk management and internal control processes providing practical recommendations that support business objectives.

Monitor regulatory industry operational and technology developments to identify emerging risks and assurance opportunities.

Provide guidance to leadership on internal controls significant initiatives and organizational risk management practices.

Build strong relationships with business leaders while maintaining the independence and objectivity of Internal Audit.

Prepare and present audit results insights and recommendation status updates to Senior Leadership Board Committees and other governance forums.

Promote a strong culture of risk awareness accountability and effective internal controls across the organization.

WHO WERE LOOKING FOR

University degree in accounting finance business administration commerce information systems or another relevant field.

A relevant professional designation such as CIA CPA or CISA or active progress toward completion. A completed designation is strongly preferred.

Minimum five years of progressive internal audit assurance risk or related professional services experience including at least two years of people leadership or engagement leadership experience.

Demonstrated experience planning executing supervising and reporting on risk-based assurance and advisory engagements.

Experience communicating audit results and complex risk or control matters to senior leaders and governance committees.

Strong knowledge of internal auditing practices risk management and internal control frameworks including the IIA Global Internal Audit Standards and COSO principles.

Knowledge of the Canadian regulatory environment relevant to GreenShield including OSFI expectations and privacy requirements such as PIPEDA.

Working knowledge of information technology cybersecurity privacy and information-security risks and controls.

Strong business acumen and the ability to balance risk reduction operational practicality cost and value when developing recommendations.

Excellent written and verbal communication facilitation analytical problem-solving project management and stakeholder-influence skills.

Experience in health benefits insurance financial services or another regulated industry.

Experience with financial compliance requirements and frameworks such as NI 52-109 SOX 404 or IFRS-related controls.

Experience in a public accounting consulting or professional services environment.

Experience with data analytics data visualization or audit technology tools such as Power BI advanced Excel or AI-enabled audit solutions.

Experience auditing major transformations system implementations application conversions cybersecurity privacy or third-party risk.

Bilingual proficiency in English and French.

We believe a career should be meaningful not simply a means to earn a living. At GreenShield every voice is heard and valued. Our people are encouraged to challenge the status quo grow their capabilities and contribute to work that has purpose.

Inclusivity makes us a stronger smarter and more informed organization. We value diverse backgrounds perspectives and experiences because they strengthen our culture and improve how we support our communities. A career at GreenShield is not only about personal achievement. It is about making a difference together.

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyones voice is heard andvalued. Because thats what it takesto create better health for all. We dare to challenge the status quo. And weredriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. Thats why we provide aplace where you can be inspired challenged and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isnt just about personalachievements its about making adifference together.

Heres to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition we aim to ensure that our employees can excel in their rolescollaborate and communicate effectively and contribute to the success of ourorganization.

GS supports diversity equity andinclusion in our teams and communities and we value the unique contributionsmade by all. Even if your experience doesnt align perfectly to everyrequirement we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.

Required Experience:

Manager