Manager, Enterprise Systems

About IBU

International Business University (IBU) stands as Ontarios first independent not-for-profit university. Having received Ministerial consent for full accreditation in 2020 and DLI approval in 2023 IBU is Ontarios only not-for-profit independent University. Our foundation draws inspiration from the worlds most esteemed independent universities creating a next generation model characterized by innovation agility and responsiveness. IBU is focused on being a truly student-centric industry-aligned university executing the best practices of today to build the future talent relevance of tomorrow. IBU is committed to curricula and learning experiences that seamlessly blend rigorous academic preparation with practical skill development reflecting emerging technologies evolving societal needs and the future demands of the global workforce.

Job Title: Manager Enterprise Systems

Term:Full-time Indefinite (40 hours/week)

Department: IT/IS

Reports to: Chief Information Officer

Location: Toronto Ontario

Expected Salary Range: $85000.00 $110000.00 annually

The Manager Enterprise Systems plays a strategic and hands-on leadership role in overseeing the institutions core enterprise applications including Salesforce CRM and related business platforms. This role is responsible for the administration configuration integration and continuous improvement of enterprise systems to support academic operations student experience and institutional effectiveness.

Working closely with academic and administrative stakeholders the Manager Enterprise Systems aligns technology solutions with institutional priorities strengthens data integration through APIs and iPaaS platforms and drives workflow automation and digital transformation initiatives. The role leads a small team of business systems professionals providing direction mentorship and fostering a collaborative high-performance culture. Key outcomes include system optimization strong user adoption data quality and scalable sustainable digital solutions across departments.

If you are eager to take on a meaningful role in an environment that positively impacts the experiences of students faculty and staff wed love to connect with you.

Reporting to the Chief Information Officer the successful candidate will be required to perform the following job duties including but not limited to:

Enterprise Systems Management

• Lead the administration configuration enhancement and integration of Salesforce CRM Rio Education SIS and other enterprise business applications.
• Partner with academic and administrative units to understand requirements and translate business needs into effective system solutions.
• Oversee the planning development testing and deployment of system enhancements and new capabilities.
• Ensure high levels of system usability reliability and adoption through effective change management and user enablement.

Integrations Data and Automation

• Design develop and manage system integrations using APIs middleware and iPaaS solutions.
• Ensure accurate secure and timely data flow across enterprise platforms.
• Identify and implement opportunities for business process optimization and automation in collaboration with functional teams.
• Leverage Microsoft Power Platform (Power Automate Power Apps Power BI) and other low-code/no-code tools to improve operational efficiency and productivity.
• Work with vendors and internal teams to implement integration and data management best practices.

IT Strategy Planning and Delivery

• Contribute to IT strategy standards policies and best practices related to enterprise systems and applications.
• Manage application-related IT projects ensuring delivery on time within scope and within budget.
• Coordinate with infrastructure security and service desk teams to ensure stable secure and well-supported systems.
• Manage relationships with external vendors and service providers to ensure quality delivery and value for money.

Security Compliance and Reliability

• Ensure enterprise applications comply with data protection privacy and security requirements.
• Coordinate application-level security controls access management and audit readiness.
• Support disaster recovery backup and business continuity planning for enterprise systems.
• Maintain clear and up-to-date documentation of systems integrations configurations and operational procedures.
• Monitor system performance and lead continuous improvement including upgrades patching and issue resolution.

Team Leadership

• Lead and mentor the business systems and applications team (developers analysts administrators) fostering accountability and collaboration.
• Support professional development performance management and knowledge sharing within the team.
• Promote a service-oriented solution-focused culture aligned with institutional values.

Qualifications:

The successful candidate shall possess the following skills and qualifications:

• Bachelors degree in Computer Science Information Systems or a related discipline.
• Minimum seven (7) years of experience in enterprise systems or application management with at least two (2) years in a leadership or supervisory role.
• Strong hands-on experience with Salesforce administration development and integrations.
• Solid knowledge of API management iPaaS platforms and enterprise system integrations.
• Proficiency with Microsoft Power Platform (Power Automate Power Apps Power BI).
• Experience with SharePoint Online intranet platforms and enterprise collaboration tools.
• Demonstrated project management skills with the ability to manage multiple priorities and stakeholders.
• Strong analytical problem-solving and decision-making capabilities.
• Excellent communication and interpersonal skills with the ability to work effectively across academic and administrative teams.
• Experience managing vendor relationships and application-related budgets.

Preferred Qualifications and Certifications

• Salesforce certifications (Administrator Platform App Builder or related).
• Microsoft Power Platform certifications.
• ITIL PMP Agile or similar project/service management certification.

Application Process:

To formally express your interest in this opportunity please submit your resume and a brief cover your cover letter please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling purpose-driven organization. This posting is for a current existing vacancy at our organization and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to
We look forward to reviewing your application. See our website for further information about this new and exciting opportunity.

To support the overall well-being and success of our employees IBU provides a comprehensive total rewards package which includes based on role eligibility:

• 100% employer paid extended Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Life AD&D and Long-Term Disability Insurance
• Competitive paid time off starting at 3 weeks
• Tuition Benefit Program
• Access to preferred corporate membership rates with GoodLife Fitness
• Engaging employee appreciation and community-building events throughout the year

This position is based in a hybrid work arrangement with employees working on-site four (4) days per week and the option to work remotely one (1) day per week based on business needs. Employees will be required to come on-site as needed and are expected to reside in Ontario and within a reasonable commuting distance of the office/campus.

All applications submitted are reviewed in detail by our HR certain aspects of the hiring process artificial intelligence (AI) tools may be used specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly fairly and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

IBU values and embraces Diversity Equality Inclusion and Accessibility as fundamental to our mission to educate students for career success in the business world today. Our desire is to ensure that our institution is a welcoming inclusive respectful and safe environment for everyone. We are dedicated to fostering diversity and inclusivity within our community and are an equal-opportunity employer. We invite and encourage applications from all qualified individuals who would contribute to the further diversification of our Institution including equity-deserving groups that are traditionally underrepresented in employment (Indigenous peoples racialized persons women persons with disabilities and 2SLGBTQQIPA persons). If you require an accommodation during the recruitment process please contact