Manager Engineering Support

Join CPKC North Americas first transnational railroad connecting U.S. Canada and Mexico where your career drives progress and safety is paramount. We connect communities fuel economic growth and provide meaningful work in a culture that values diversity accountability and pride. With opportunities for training development and advancement youre not just building a careeryoure part of something bigger. Together we move goods connect people and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Manager Engineering Support provides leadership coaching and strategic direction to the Engineering Support team. This position oversees administrative processes workforce support reporting compliance and data management functions that enable effective Engineering field operations. The role partners closely with field leadership to drive efficient standardized and compliant processes while identifying opportunities for continuous improvement automation and operational effectiveness.

POSITION ACCOUNTABILITIES:

• Lead coach and develop the Engineering Support Supervisor and team members to ensure effective delivery of departmental responsibilities and service standards
• Provide day-to-day guidance and escalation support while ensuring training process consistency and compliance requirements are maintained across the network
• Oversee timely and accurate processing of payroll timekeeping expenses workforce administration status transactions and position changes for unionized employees in accordance with collective agreements and business requirements
• Standardize and continuously improve administrative and operational support processes to drive consistency efficiency compliance and an improved employee and stakeholder experience
• Identify root causes of operational issues and implement sustainable corrective actions process improvements automation opportunities and system enhancements
• Ensure the accuracy integrity and completeness of Engineering operational data reports dashboards SAP transactions and related system records
• Support material production workforce discipline and operational reporting requirements by reviewing data resolving discrepancies and maintaining CPKC dashboard updates
• Maintain SOX compliance and internal controls while serving as the subject matter expert for timekeeping payroll employee expenses and workforce administration processes including testing and implementation support for process or system changes

POSITION REQUIREMENTS:

• Post-secondary degree or diploma in Business Human Resources Labour Relations or a related field preferred; equivalent experience may be considered
• Minimum 5 years of railway experience including at least 3 years supporting Engineering operations track maintenance or production activities
• Minimum 5 years of leadership experience including coaching developing and managing teams within a unionized environment
• Advanced proficiency in Microsoft 365 applications including Excel and Power BI with strong analytical skills and exceptional attention to detail
• Strong written and verbal communication skills with demonstrated ability to build relationships collaborate effectively and influence stakeholders at all levels
• Experience leading process improvement business transformation reporting or administrative support functions with the ability to implement sustainable solutions that improve efficiency and service delivery

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy
• Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS:

Medical and Drug Testing

This is a safety sensitive position and a successful pre-employment medical assessment including physical vision hearing and a negative company drug test is required. Post hire qualification drug testing may also be required.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Drivers license verification and driving history

BECOMING A RAILROADER:

As an employee with a North American presence the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants CPKC is an equal opportunity/affirmative action employer inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women Black Indigenous People of Color (BIPOC) members of the LGBTQ community and people with disabilities. Accommodations for the job application process can be provided as appropriate upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 106341
• Department: Engineering
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

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