Manager, Digital Strategy and Content

The Opportunity

CivicAction is seeking a Manager Digital Strategy & Content to lead and strengthen the organizations digital presence communications systems and content production.

This is a hands-on role for someone who enjoys both strategy and execution. The successful candidate will oversee CivicActions website HubSpot CRM and marketing systems digital communications newsletters social media video and multimedia content and related digital platforms.

This role is ideal for someone who wants to build and own a modern digital communications and engagement function within a mission-driven organization.

Key Responsibilities

Digital Strategy & Platforms

• Lead CivicActions digital and content strategy across all channels.
• Manage and optimize the organizations website ensuring content remains current accessible and aligned with organizational priorities.
• Oversee HubSpot CRM email marketing systems automation segmentation reporting and digital workflows.
• Improve digital systems processes analytics and user experience across platforms.

Content & Communications

• Develop and manage digital content calendars and campaigns.
• Create and oversee newsletters social media content organizational announcements and digital storytelling.
• Support executive communications and thought leadership content.
• Coordinate video production and multimedia content for events campaigns and organizational initiatives.
• Ensure consistent brand voice messaging and visual standards across channels.

Marketing & Engagement

• Lead digital marketing and promotion for events programs and organizational initiatives.
• Support audience growth stakeholder engagement and brand visibility.
• Track analytics and provide insights on digital performance and engagement metrics.
• Identify opportunities to improve reach engagement and organizational visibility.

Collaboration & Operations

• Work closely with program partnerships and leadership teams to support organizational priorities.
• Coordinate external vendors designers photographers videographers and web developers as needed.
• Support organization-wide communications planning and implementation.
• Contribute to a collaborative entrepreneurial and mission-driven team environment.

Qualifications

The ideal candidate will bring:

• 5 years of experience in digital communications marketing content strategy or related roles.
• Strong experience managing websites CRM systems and email marketing platforms. HubSpot experience is considered a strong asset.
• Experience developing digital content across multiple channels and formats.
• Strong writing editing and storytelling abilities.
• Experience with social media strategy and digital engagement.
• Familiarity with analytics reporting and marketing automation tools.
• Experience coordinating creative vendors and digital projects.
• Strong organizational skills and ability to manage multiple priorities independently.
• A collaborative proactive and solutions-oriented approach.

Experience in the nonprofit civic public policy leadership or social impact sector is considered an asset.

Work Environment & Compensation

• Hybrid work environment with approximately one day per week in-office in addition to key events and organizational activities.
• Summer hours from May to September including shortened Fridays.
• Office closure between December 24 and New Years Day without use of vacation time.
• Comprehensive health and dental benefits.
• Flexible and collaborative work culture.
• Opportunity to help shape and grow a high-profile civic organization.
• Salary range: $70000$80000 commensurate with experience.

How to Apply

Please upload your resume and a brief cover letter outlining your interest and relevant are being reviewed on a rolling basis.

CivicAction is committed to building a diverse and inclusive workplace and encourages applications from candidates of all backgrounds and lived experiences.