Manager, Digital Enablement & Delivery

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they grow in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide more specific details for this role.

Job Description:
The Strategic & Editorial Content (SEC) Group is TD Wealths content centre of excellence responsible for developing editorial and strategic content that highlights the depth and breadth of TD Wealth expertise and showcases our thought leadership to TD clients and the world. The team is comprised of talented content professionals who bring together their editorial production creative and technical expertise to create industry-leading financial content across digital and broadcast streams. SEC properties include: MoneyTalk Brought to you by TD available at and distributed across multiple TD ecosystems MoneyTalk Live streamed daily through TD WebBroker and MoneyTalk on BNN Bloomberg broadcast weekly on CTV properties as well as live and original programming on multiple radio stations and various social channels each week.

Were looking for a highly collaborative and service-oriented individual who thrives in a fast-paced environment is passionate about how digital content is built and operated and enjoys supporting teams through strong processes tools and enablement.

Job Description
The Digital Enablement and Delivery Manager plays a strategic role in advancing SECs digital publishing ecosystem by designing delivering and governing enablement programs that improve adoption consistency and effectiveness across platforms.

This role is oriented toward proactive capability building. It focuses on reducing publisher friction at scale by establishing standards tools training and repeatable enablement models that support both current operations and futurestate platform evolution.

The role partners closely with Product Engineering Creative Editorial and Control and external vendors to ensure new tools and enhancements are not only delivered but well understood adopted and embedded into businessasusual workflows across SEC and Wealth.

Job Responsibilities

• Lead the design and delivery of publisher enablement programs including structured training onboarding models and adoption frameworks across SEC digital tools.

• Proactively identify friction points in publishing workflows and partner with Product and Platform teams to influence solution design rollout sequencing and change management approaches.

• Own enablement strategies for new CMS capabilities and platform enhancements ensuring successful adoption and consistent usage across editorial teams.

• Develop and maintain standards playbooks governance models and bestpractice documentation that scale beyond individual publisher support.

• Act as a strategic liaison between SEC publishers internal technology teams and external vendors to ensure alignment between platform capabilities and business needs.

• Support crossplatform enhancement initiatives by coordinating enablement communication and readiness activities across multiple stakeholders.

• Contribute to the evolution of SECs digital operating model by embedding enablement thinking into delivery rhythms and transformation initiatives.
  

Job Requirements

• 7 years of experience in supporting digital platforms users or operational stakeholders in a content-driven environment

• Experience working with analytics and performance tools such as Adobe Analytics

• Experience working in delivery and collaboration tools such as JIRA and Confluence

• Experience partnering with engineering development and IT teams

• Comfortable working hands-on in CMS tools and supporting publishers day-to-day

• A strong communicator who can translate technical concepts into clear practical guidance

• Highly organized detail-oriented and proactive in identifying opportunities to improve workflows

• Collaborative and adaptable with the ability to balance operational needs and proactive improvement initiatives

• Comfortable working with cross-functional teams including editorial creative studio engineering IT and external partners

• Strong experience with content management systems particularly WordPress and associated plugins or themes

• Familiarity with digital content publishing and experience platforms such as Adobe Experience Manager (AEM) and Ceros etc.

• Exposure to video and studio-related platforms such as Brightcove and Vizrt is an asset

• Familiarity with domain management and publishing environments is an asset

• Understanding of scaled-agile workflows is a plus

• Familiarity with financial services particularly Wealth Management is a strong asset

• Coding or technical background is an asset but not required

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):