Manager, Communications & Engagement

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Join a dynamic team focused on enhancing colleague well-being. As part of the Retirement Benefits & Well-being (RBW) team within Total Rewards you will support programs that help colleagues stay physically mentally financially and socially well.

Role Overview

The Manager Communications & Engagement leads planning and execution of integrated communications to help colleagues understand the Retirement Benefits & Well-being programs in Canada. The role blends strategic communications change management and employee engagement with accountability for delivering clear and simple messaging that supports our goals and meet TDs standards.

Key Responsibilities

• Lead end-to-end RBW communications strategy planning and execution including ownership of the communications calendar and performance insights

• Manage multiple annual cycles and communications initiatives for colleagues and external audiences and make sure all events and key messages are coordinated

• Act as a trusted advisor to senior leaders and partners on communication strategy overall messaging and approach

• Create leadership communications including speaking notes and presentations

• Develop and deliver clear and engaging communications (including storytelling and visual content) across multiple channels simplifying complicated information to help colleagues understand our programs

• Design and lead information sessions and webinars to drive engagement and increase adoption of RBW programs

• Build strong relationships with key partners to improve how we communicate and coordinate across teams to ensure aligned and consistent messaging

• Ensure quality governance and compliance including managing review and approval processes

• Measure effectiveness and look for ways to continuously improve communications using data and feedback

What you bring

• University degree with 7 years of related experience or a mix of education and experience that shows similar knowledge

• Strong skills in writing speaking and presenting with the ability to simplify complex information

• Comfortable speaking to senior leaders and large groups

• Strong consulting and relationship-building skills across teams and levels

• Ability to manage several priorities and deliver on deadlines

• Strong attention to detail and understanding of risk and compliance requirements

• Ability to think strategically and execute effectively

• Strong skills using Microsoft Office and TD tools like TD Central (SharePoint) and Viva Engage

What Success Looks Like in This Role

• You deliver clear simple communications that help colleagues understand programs and know what actions to take

• You support leaders with effective messaging that is easy to use and resonates with their teams

• You manage multiple priorities and deliver coordinated communications on time and without confusion

• You simplify complex topics into practical easy-to-understand messages

• You build strong relationships and provide trusted advice to partners and stakeholders

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):