Learning Experience Designer

The Opportunity:

We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment.

You will partner closely with cross-functional teamsincluding Product Customer Success Product Implementation and Subject Matter Expertsto build learning experiences that support product adoption user onboarding and ongoing enablement.

Key Responsibilities:

Instructional Design & Content Development

• Design and develop engaging eLearning experiences using adult learning principles and instructional design methodologies (i.e. ADDIE SAM)
• Create detailed storyboards scripts and learning objectives aligned to business goals
• Build interactive courses using course authoring tools
• Design assessments knowledge checks and scenario-based learning activities to reinforce learning
• Assist with instructional documentation

Content Translation & SME Collaboration

• Partner with Subject Matter Experts (SMEs) to gather and structure technical content
• Translate complex product features workflows and concepts into clear effective learning materials
• Lead content review cycles and incorporate stakeholder feedback

Product & Customer Education

• Develop training content (eLearning and documentation) to support software product adoption onboarding and feature releases
• Create role-based learning paths and scalable learning programs for end users or customers
• Align training materials with product updates and evolving business needs

Learning Experience & Engagement

• Apply user experience (UX) and visual design principles to enhance learner engagement
• Incorporate multimedia elements such as video audio and interactive simulations
• Ensure all learning content meets accessibility standards (i.e. WCAG) and quality benchmarks

Continuous Improvement

• Evaluate the effectiveness of learning solutions through feedback and performance data
• Update and maintain course content to ensure accuracy and relevance
• Conduct periodic content audits and recommend enhancements

Minimum Qualifications:

• 25 years of experience in instructional design eLearning development instructional documentation and/or a related field

• Experience with learning management systems and e-learning platforms.
• Proven experience developing eLearning using course authoring tools.
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent writing editing and communication skills
• Ability to translate complex technical information into clear engaging content
• Strong attention to detail and ability to manage multiple projects
• Self-starter with ability to navigate ambiguity

Nice to Have:

• Experience in a SaaS or technology environment
• Experience with multimedia tools (i.e. Techsmith Camtasia and Audiate IORAD Adobe Creative Suite)
• Experience working in LMS platforms and content publishing

What Success Looks Like:

• Learners are engaged confident and able to apply what theyve learned
• Training content is clear scalable and aligned with product and business goals
• Learning solutions effectively support onboarding adoption and ongoing enablement
• Content is continuously improved based on feedback and performance insights

Location:

This position will be hybrid with 3 days/week in our Oakville ON office. (Tuesday Wednesday & Thursday)

Compensation Range: $66000 - $82500
We believe in openness so we publish our range from the start. Where an offer landdepends on your background strengths and howyoullcontribute to the work ahead.

This is a new role. Euna uses AI responsibly to assistin screening assessing or selecting applicants. AI helps us work smarter but people lead the process.

AI Mindset at Euna Solutions
We believe the future of work is human AI. At Euna Solutions we encourage our team members to leverage AI tools to enhance creativity efficiency and decision-making. Were looking for people who are curious about emerging technologies eager to experiment and committed to using AI responsibly to augmentnot replacetheir expertise.

If you enjoy exploring new ways to solve problems learning continuously and applying AI to make your work smarter and more impactful youll thrive here.

WhatItsLike to Work at Euna Solutions

At Euna Solutions we carefully foster a work environment where employees have a safe space for creative and intellectual freedom and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of the perks that Euna employees enjoy:

Competitive wages
Wepaycompetitive wages and salaries and we only expect an honest 40-hour week for it.

Wellness days
Whats better than a long weekend An extra-long weekend!Twice a year Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

Community Engagement Committee
At Euna we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through timegiftsand skills.

Flexible work day
Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.

Benefits
Askus for a copy of our health and dental benefits!

Culture committee
Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions as well as for miscellaneous fun.

About Euna Solutions

Euna Solutions is a leading provider of purpose-built cloud-based software that helps public sector and government organizations streamline procurement budgeting payments grants management and special education administration. Designed to enhance efficiency collaboration and compliance Euna Solutions supports more than 3400 organizations across North America in building trust enabling transparency and driving community impact. Recognized on Government Technologys GovTech 100 list Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more visit
.

Please visit our website: check out our LinkedIn Page: believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements we encourage you to apply! We recognize that people have unique career journeys and ifyoureexcited about this role and know you can bring something great to the team then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small) please let us know.

For any inquiries or requestsregardingaccessibility at Euna Solutions please emailor call our officeat1.877.707.7755. Upon requestappropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Required Experience:

Manager