UIUX Designer

GeneralInformation:

JobTitle:UI/UXDesigner

Location:Toronto(Onsite/Hybrid)

JobType:Full-Time

HiringTimeline:Immediate

ReportingLine:SeniorProductManager

ExistingVacancy:Yes

ApplicationDeadline:OpenuntilFilled

SalaryRange:$85-115KCADperyear(negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands retailers and 3PLs design build and scale high-performance logistics operations.

We work at the intersection of strategy operations and technology where we solve complex real-world problems across warehouse design automation order management transportation and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability delivering outcomes through consulting systems implementation and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments partnering closely with clients and seeing your work make a tangible impact on how global commerce moves this is the place where your skills and judgment truly come to life.

Role Overview

Were looking for a mid-level UI/UX Designer to join Crossdock Studios where we specialize in bringing 0-to-1 product ideas to life. Youll work across the full design lifecycle from early concept and user research through wireframes prototypes and polished production-ready UI partnering closely with product managers and engineers to turn ambiguous early-stage ideas into simple intuitive experiences.

This is a generalist role: youll move fluidly between research interaction design visual design and design systems work depending on what the product needs at any given moment. Youll thrive here if you enjoy the challenge of designing for products that dont exist yet.

What Youll Do:

• Research & Discovery: Conduct user interviews synthesize findings and translate insights into actionable design decisions.
• UX Design: Map user journeys and flows build wireframes and prototypes and iterate based on feedback and usability testing.
• UI Design: Create polished high-fidelity mockups and visual designs that are consistent accessible and on-brand.
• Design Systems: Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile.
• Collaboration: Partner closely with PMs and engineers throughout the product lifecycle from early concept through implementation and QA.
• Prototyping: Build interactive prototypes to test concepts before development investment.
• Cross-functional Communication: Present design rationale and decisions clearly to stakeholders incorporating feedback from technical and non-technical partners alike.

What Success Looks Like in the First 90 Days:

30 Days In

• Ramped up on Crossdocks product portfolio current design system and existing Figma libraries/component patterns.
• Shadowed active projects to understand how the team moves from research through to shipped UI and met the cross-functional partners (Product Engineering Marketing).
• Completed at least one small well-scoped design task (e.g. a UI polish pass or a minor flow update) to get familiar with the review and handoff process.

60 Days In

• Independently owned the design for one feature or workflow end-to-end from wireframes through high-fidelity UI with light oversight from Linda.
• Started contributing to the shared component library/design system rather than only consuming it.
• Built working relationships with engineering (comfortable handing off specs that a developer can build from without repeated clarification).

90 Days In

• Leading design on a defined product area or workstream with minimal day-to-day oversight including running or synthesizing user research when needed.
• Demonstrated ability to balance multiple in-flight design requests across Product Engineering and Marketing stakeholders.
• Design output is consistently meeting Lindas bar for quality without requiring significant rework.

Key Performance Indicators (KPIs):

• Design throughput: Number of features/flows taken from concept to shipped UI per quarter.
• Design system contribution: Number of components added to or improved in the shared library.
• Cycle time: Time from design kickoff to engineering-ready handoff and reduction in handoff rework/clarification cycles.
• Stakeholder satisfaction: Qualitative feedback from Product and Engineering partners on clarity and usability of design handoffs.
• Usability quality: Results from usability testing/feedback cycles on shipped designs (e.g. reduced friction points identified post-launch).

What Were Looking For:

• 35 years of experience in UI/UX design for digital products (web and/or mobile).
• A strong portfolio demonstrating end-to-end design work research flows wireframes prototypes and finished UI.
• Proficiency with Figma and experience creating interactive prototypes for validation.
• Solid understanding of usability principles and accessibility standards.
• Experience contributing to or maintaining a design system.
• Experience working in fast-moving B2B or SaaS product environments.
• Eligible to work in Canada.

Nice to Have:

• Experience leveraging AI tools to accelerate design work e.g. using AI for generating mockups building out or maintaining design systems speeding up iteration or exploring concepts faster and with higher quality.
• Experience designing for complex data-rich or workflow-driven products (e.g. internal tools enterprise software dashboards) is a plus.
• Knowledge of responsive design best practices is a plus.

Why Youll Love Working Here:

At Fulfillment IQ we dont just build supply chain solutions. We build careers friendships and unforgettable experiences.

We believe in giving our senior technical leaders real ownership real influence and the opportunity to shape platforms that power real-world logistics operations.

As an equal opportunity employer we celebrate diversity and are committed to creating an inclusive environment for all team members.

Heres what makes working with us a rewarding experience:

Work That Matters

Build systems that directly impact global commerce and supply chain performance.

Career Growth That Matters

We invest in mentorship leadership development learning budgets and long-term career growth.

Flexibility to Thrive

We support hybrid work models to help you perform at your best.

We Celebrate You

From team wins to work anniversaries we recognize impact celebrate milestones and reward performance.

A Collaborative Culture

Work alongside talented engineers product leaders and award-winning domain experts who value ownership transparency and high standards.

Perks youll appreciate:

• Employee Health: Comprehensive health and dental coverage for you and your family
• Time Off: Competitive paid time off and flexible leave policies
• Retirement: Retirement savings programs and employer contributions
• Professional Growth: Dedicated learning and development budget
• Flexible Work: Hybrid work options
• Perks: Equipment allowances internet reimbursements business travel coverage and employee stock options (ESOP) where applicable.
• Community Engagement: Team events meetups and company offsites

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence toassistin the screening assessment and shortlisting of applications for this position including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process contact

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code accommodations are available on request at any stage of recruitment and assessment. Contact and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposesin accordance withFIQsCandidate PrivacyNotice availablehere andin accordance withapplicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying you acknowledge this notice. Questions:

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust collaboration and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse inclusive and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code including race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age marital status family status or disability.

Learn More About Us:

Website:

LinkedIn:Fulfillment IQ

Spotify:eCom Logistics Podcast Spotify

YouTube:eCom Logistics Podcast YouTube

Required Experience:

IC