Lead UX Researcher & Designer( XD)

We are seeking a UX Researcher & Designer to drive user-centered design practices across our software development lifecycle. This role blends user research interaction design and usability testing to create intuitive data-driven digital experiences.

The ideal candidate will collaborate closely with Product Owners Developers Business Analysts and Agile teams to ensure that user needs are deeply understood and effectively translated into scalable design solutions.

• Plan and conduct qualitative and quantitative user research (e.g. interviews surveys usability testing contextual inquiry).
• Analyze user behavior workflows and pain points to generate actionable insights.
• Develop personas journey maps empathy maps and research reports.
• Partner with stakeholders to align research priorities with business goals.

• Create wireframes prototypes and high-fidelity designs for web and mobile applications.
• Apply design thinking principles to solve complex user problems.
• Ensure designs adhere to usability accessibility (WCAG) and design system standards.
• Iterate designs based on user feedback analytics and usability findings.

• Actively participate in Scrum ceremonies (sprint planning stand-ups retrospectives).
• Translate research insights into user stories acceptance criteria and design artifacts.
• Work closely with Product Owners to prioritize UX improvements in the product backlog.
• Support developers during implementation to ensure design fidelity.