Lead, Software Engineer (Implementations)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

We are seeking an Implementation Consultant to join the Conversions Team supporting client onboarding and migration activities through test UAT and go-live phases. This role combines technical implementation environment coordination and client-facing delivery ensuring successful setup testing migration and handover of solutions into live operation.

The successful candidate will work closely with clients internal delivery teams and support functions to manage environments coordinate releases triage issues oversee migration rehearsals and support production go-live.

Key Responsibilities

• Manage environment setup configuration and connectivity for client implementations
• Coordinate deployment of application components and data into test environments
• Support and manage client UAT cycles including planning tracking and issue resolution
• Triage defects raised during testing and coordinate with internal technical teams to drive resolution
• Organise and coordinate additional releases into test environments as required
• Obtain client acceptance and support progression through implementation milestones
• Manage data migrations including dry runs and preparation for production cutover
• Set up and validate environment monitoring
• Execute and support go-live runbooks during implementation cutover
• Coordinate handover to Client Services / BAU support following successful deployment
• Act as a point of contact between the client and internal teams throughout the conversion lifecycle
• Ensure implementation activities are documented clearly and tracked to completion

Required Skills & Experience

Core Skills

• Experience in an implementation conversion onboarding deployment or technical support role
• Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders
• Experience managing activities across test UAT migration and go-live phases
• Strong problem-solving skills with the ability to triage defects and coordinate resolution
• Good understanding of environment management application deployment and release coordination
• Ability to work in a structured way using runbooks checklists and implementation plans

Technical Skills

• Working knowledge of Linux
• Scripting experience with Bash and/or KornShell
• Familiarity with XML
• Understanding of IBM MQ
• Understanding of SFTP

Advantageous / Desirable Experience

Experience with any of the following would be a strong advantage:

• TeamCity
• Perforce
• GitHub
• Jenkins
• Nexus
• Geneos Monitoring

Key Attributes

• Organised and delivery-focused
• Comfortable working across multiple workstreams and deadlines
• Strong stakeholder management and client interaction skills
• Able to work calmly under pressure particularly during testing and go-live periods
• Detail-oriented with a strong focus on quality and completion
• Proactive and hands-on approach to issue management and resolution

Typical Deliverables

• Environment setup and connectivity readiness
• Test environment deployment coordination
• UAT tracking and defect triage logs
• Release schedules for test cycles
• Migration plans and dry run execution
• Monitoring setup and validation
• Go-live runbooks and cutover support
• Handover documentation to Client Services

Ideal Background

This role would suit someone with experience in:

• Software implementation
• Client onboarding or migration projects
• Technical operations or application support
• Release or environment coordination
• Financial services or enterprise systems delivery environments

Recruitment Process

Throughout your application process you may be asked tocontactusvirtually or recruiters will explain howhybridinterviews will be held throughout the recruitment process and they will be able to answer any questions you might have.

Compensation

Salary Range: CAD $110000 $160000. Compensation may vary depending on a number of factors including a candidates qualifications skills competencies and experience and location

AI Disclosure

No AI or automated tools are used in the screening or assessment of applicants for this role.

Vacancy Disclosure

This postingis for anexisting and currentlyopenpositionwithin Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements investing in technology or other resources to enable you to work from home effectively wherever this time this is a hybrid role and therefore you should have a basic home office set up high-speed internet and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals regardless of racecolour gender identity sexual orientation marital status creed age disability religious affiliation or national origin or citizenship. If you require anyaccommodationduring the recruitment process please notify our recruitment team.

#LI-Hybrid #LI-RB1

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.