Lead Program Manager, Oncology and Multi Specialty Technology Strategy

Position Summary

The Lead Program Manager Oncology and Technology Strategy leads the operational delivery and continued maturation of McKessons Responsible AI Board (RAIB) governance program within the Oncology and Technology Strategy organization. The role translates Responsible AI policy RAIB Charter requirements and business priorities into an executableprogramroadmap governance structure operating cadence service-level expectations and measurable outcomes.

Partnering with business and technology leaders Responsible AI Owners Legal Compliance Privacy Information Security Architecture Data and other control functions this role manages the full AI Use Case lifecycle across multiple related governance activities. The Lead Program Manager drives cross-functional alignment manages program-level risks and dependencies resolves escalated issues andmaintainsvisibility into portfolio health decision quality control implementation and ongoing monitoring.

This is a hands-on program leadership role with accountability for program outcomes rather than only process administration. Success requires the autonomy to lead complex work influence without direct authorityestablishscalable standards challenge inefficient ways of working and use analytics and automation to strengthen executive decision-making.

Key Responsibilities

Program Leadership and Strategic Alignment

• Break down Responsible AI programobjectivesinto measurable business and technologyoutcomes andmaintain a program roadmap that translates governance requirements into executable plans milestones deliverables and success measures.

• Lead the end-to-end AI Use Case governance lifecycle across intake triage RAIB Operations quality review RAIB and EAIC review final decision control implementation and ongoing monitoring.

• Partner with program sponsors and senior stakeholders to align governance priorities secure support resolve high-visibility issues and ensure the program continues to deliver enterprise value.

Governance Risk and Dependency Management

• Establish andmaintaintheprogramgovernance structure operating cadence decision rights escalation paths service-levelobjectives and delivery standards consistent with McKessons Responsible AI Program Responsible AI Policy and RAIB Charter.

• Identifyconsolidate and manage program-level risks issues interdependencies and resource constraints across governance activities; develop mitigation plans assign accountable owners and escalate significant risks with recommended actions.

• Lead scope priority andrisktrade-off discussions with stakeholders driving consensus while preserving policy control documentation and audit requirements.

• Ensure governance records risk assessments approvals conditions controls and notifications are completeaccuratetimely andaudit-ready.

RAIB and EAIC Leadership

• Lead preparation and execution of RAIB sessions and when EAIC secondary reviews in partnership with the RAIB Operations and Governance Lead and Sr. Product Portfolio Manager.

• Ensure review materials enable informed decisions and that every decision condition action owner and due date is documented accurately in Smartsheet and communicated within the required response window.

• Serve as the first escalation path for at-risk submissions unresolved information gaps missed commitments or stakeholder conflicts that could affect governance quality cycle time or program outcomes.

Stakeholder Leadership and Cross-Functional Collaboration

• Act as a trusted program advisor to business and technology stakeholders translating Responsible AI requirements into clear actions decision points and ownership expectations.

• Build andmaintainstrategic cross-functional relationships establish effective feedback loops and lead regular interactions with sponsors and stakeholders to inform alert negotiate and drivetimelyresolution.

• Influence adoption of Responsible AI governance practices without direct authority through clear communication consultation education and disciplined follow-through.

Performance Reporting and Business Value

• Definemaintain and report program KPIs and service-level measures including submission volume risk-tier trends cycle time backlog health control status decision timeliness and stakeholder responsiveness.

• Develop executive-ready dashboards scorecards forecasts and portfolio health reporting that convert governance data into actionable insights risks decisions and improvement priorities.

• Work with sponsors to assess program effectiveness stakeholder satisfaction andrealizedbusiness value; recommend adjustments that improve quality throughput transparency and scalability.

• Use automation analytics and AI-enabled insights whereappropriate toimprove forecastingidentifyemerging risks strengthen prioritization and reduce manual reporting effort.

Continuous Improvement and Program Maturity

• Lead continuous improvement of intake questions control inventories risk-tiering methods review workflows decision documentation and monitoring practices.

• Facilitatelessonslearned and retrospective reviews convert findings into owned actions and track implementation through measurable improvement.

• Establish and promote Responsible AI governance standards reusable tools and best practices; provide guidance and mentorship to team members and partners supporting the program.

• Champion a digital-first governance model that embeds analytics automation feedback loops and clear accountability into program operations.

Required Qualifications and Experience

• Bachelors degree in business administration information technology computer science healthcare administration healthcare informaticsengineering or a related field or equivalent experience.

• Typically10 years of progressive experience in project or program management technology governance risk and compliance portfolio delivery business operations or a related discipline. Advanced education may be considered in combination with relevant experience.

• Proven experience leading large complex cross-functionalprogramsor multiple related initiatives with critical business value competing priorities and substantial consequences of success or failure.

• Demonstrated success managing program roadmaps scope milestones dependencies risks issues resources governance forums and executive reporting with a high degree of autonomy.

• Experienceestablishingor maturing governance frameworks delivery standards operating models controls performance measures and continuous improvement practices.

• Demonstrated ability to partner with senior business and technology stakeholders influence decisions without direct authority resolve conflict and drive accountability across organizational boundaries.

• Experience using data dashboards automation predictive insights or scenario analysis to improve program visibility prioritization risk management and decision quality.

• Healthcare health technology regulated-industry Responsible AI AI governance privacy security compliance or technology risk experience is strongly preferred.

Required Skills and Competencies

• Advanced programmanagement:translatesstrategicobjectivesinto roadmaps integrated plans measurable outcomes governance structures and disciplined execution across multiple related initiatives.

• Program risk and dependencymanagement:anticipatesconsolidates prioritizes and mitigates complex risks issues constraints and cross-functional dependencies.

• Stakeholder leadership andinfluence:buildsstrategic relationshipsadaptscommunication to the audiencenegotiateseffectively andcreatesalignment among business technology legal compliance security privacy data and architecture stakeholders.

• Business and customerorientation:connects governance decisions and delivery priorities to business outcomes stakeholder value enterpriseobjectives and responsible risk management.

• Executive communication: prepares concise decision-ready briefings dashboards recommendations and escalations for senior leaders and governance bodies.

• Planning andprioritization:self-directs complex workestablishesclarity of roles and decision rights manages competing priorities andmaintainspredictable delivery against commitments.

• Analytical problemsolving:synthesizes information from multiple sourcesidentifiesroot causes evaluates options and implements practical solutions in ambiguous or evolving situations.

• Change leadership and continuous improvement: challenges stakeholder mindsets constructively drives adoption of new practices embeds feedback loops and improves program maturity and scalability.

• Digital fluency: advancedproficiencywith Smartsheet Power BI Excel or comparable portfolio workflow reporting and analytics platforms including building and troubleshooting dashboards and automated reporting.

• Responsible handling of information: exercises sound judgment discretion and rigor when working with confidential regulated or risk-sensitive information.

Measures of Success

• Responsible AI program milestones deliverables decisions and control activities are completed within established service-level and response-time expectations.

• Program-level risks dependencies resource constraints and escalations areidentifiedearly assigned clear owners and resolved through documented mitigation plans.

• The AI Use Case catalog providesan accurate current audit-ready view of all active submissions decisions conditions controls and monitoring obligations.

• RAIB and EAIC sessions are decision-ready and outcomes actions owners and notifications are documented and communicated within requiredtimeframes.

• Executive dashboards and scorecards are published on schedule and provide actionable visibility into portfolio health risk trends cycle time backlog SLA performance and business value.

• Continuous improvement initiatives produce measurable gains ingovernancequality throughput predictability stakeholder experience and scalability.

• Governance standards tools and practices are adopted consistently across the program with clear accountability and sustained stakeholder engagement.
  

Working Conditions:

In office requirement we are Flex and Connect with 2 days a week in office