Lead Program Coordinator

About CooperSurgical

CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women babies and families at the healthcare moments that matter most in life. As a business unit of CooperCompanies(Nasdaq: COO) were driven by a unified purpose of helping people experience lifes beautiful moments. Guided by our shared values dedicated innovative friendly partners and do the right thing our offerings support patients throughout their lifetimes from contraception to fertility and birth solutions to womens and family care and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers including testing and treatment options as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at.

Job Summary:

TheLeadProgramCoordinator oversees the operationalfunctioningof theMarkham Prenatal & Newborn Educators Inc educationprograms across North role conducts instructor onboarding training and performance reviews while serving as the primary liaison between hospitals instructors and internal teams reporting to thePartnerships and Corporate Accounts Manager. The Lead Program Coordinator ensures course content aligns with current medical standards manages payroll for staff and drives program expansion and quality improvement initiatives.

Essential Functions & Accountabilities

• Lead onboarding training and performance reviews for all education instructors for our education programs.
• Serve as the primary point of contact for instructor concerns and patient feedback.
• Sign off on payroll instructors and administrative staff. Liaison with hospitals to ensure prenatal course content reflects their current medical standards.
• Develop and present customized prenatal education materials for hospital partners and new business opportunities.
• Compile and present partner data metrics to internal and external stakeholders.
• Draft and distribute weekly prenatal program updates to internal teams.
• Facilitate structured bi-weekly Microsoft Teams meetings to review progress share updates and align on priorities.
• Maintain an up-to-date executive report on program performance and strategic initiatives.
• Implement expansion of course offerings under the Markham Prenatal banner.
• Collaborate with internal leadership and external stakeholders to build strong lasting partnerships.
• Promote continuous quality improvement and patient safety across all programs.

• Build a testimonial initiative to support the onboarding of new partners.

Travel: 2-5 day trips per month

Qualifications

Knowledge Skills and Abilities:

• Strong business acumen and analytical skills
• Negotiation skills. Demonstrates the ability to negotiate contracts and other transactions leading to win/win relationships.
• Ability to work both independently and as a team member
• Continuous learner with a keen appetite for cross-disciplinary work.
• Ability to communicate current spend business metrics impact analysis and opportunity to senior
• Excellent written and verbal communication skills with the ability to listen articulate & advocate
• Service orientation; demonstrates a can do attitude

Work Environment:

• Occasionally lift to 35 Kilograms
• Prolonged sitting in front of a computer

Experience:

• 2-3 years in a life science/biotechnology/Med Dev environment
• 3-5 years in healthcare or other related industry
• Standard Microsoft Office applications (Word Excel PowerPoint Outlook)
• Organizational skills and attention to detail
• Excellent interpersonal skills and communication skills (verbal and written)

Education:

• Minimum BA or a scientific or business discipline or an appropriate combination of education and experience.

As an employee of CooperSurgical youll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck we offer a great compensation package medical coverage 401(k) parental leave fertility benefits paid time off for vacation personal sick and holidays and multiple other perks and benefits. Please visit us at learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email the internet or in any form and/or method will be deemed the sole property of CooperSurgical unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability please contact us at

For U.S. locations that require disclosure of compensation the starting base payfor this role is between $ CAD. The actual base payincludes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.