Lead Infrastructure Architect, GTCS

Join our Global Technology & Cyber Security Team (GTCS)

At Manulife were transforming the technology foundations that support millions of customers globally. Were looking for a Lead Infrastructure Architect to define the strategic direction standards and roadmap for our enterprise infrastructure and core technology platforms.

In this role you will partner with engineering operations security resilience and business leaders to modernize infrastructure simplify technology landscapes improve resiliency and accelerate adoption of cloud and platform-based services.

You will play a key role in shaping the future-state architecture for infrastructure cloud network end-user workplace observability service management and operational platforms while ensuring alignment with enterprise strategy security requirements and business outcomes.

Required Qualifications:

• Significant experience in infrastructure platform solution domain or enterprise architecture within complex enterprise environments.
• Proven experience defining technology strategies and architecture roadmaps for infrastructure and platform services.
• Strong knowledge of cloud platforms (Azure AWS GCP) infrastructure services networking platform engineering and distributed systems.
• Experience governing large-scale technology initiatives and modernization programs.
• Strong understanding of security resiliency risk compliance and operational requirements.
• Experience with infrastructure automation DevSecOps Infrastructure as Code and platform engineering practices.
• Strong communication and stakeholder management skills with the ability to influence senior leaders and technology teams.
• Experience working within Agile and product-oriented delivery environments.
• Strong knowledge of enterprise infrastructure cloud platforms network architecture connectivity routing switching firewalls load balancing DNS hybrid cloud and core technology services.

Preferred Qualifications:

Architecture & Strategy

• Infrastructure & Cloud Architecture
• Domain & Enterprise Architecture
• Technology Strategy & Road mapping
• Architecture Governance & Standards
• Platform Modernization & Transformation
• Technology Lifecycle Management

Infrastructure & Platforms

• Cloud Platforms (Azure AWS GCP)
• Cloud Infrastructure & Landing Zones
• Compute & Hosting Platforms (Azure Kubernetes/AKS Virtual Machines VMware and related virtualization technologies)
• Endpoint Management & Device Platforms
• End User Computing (EUC) & Workplace Technologies
• Identity Directory & Access Services
• Core Infrastructure Services (Compute Storage Backup & Recovery)
• Platform Engineering & Infrastructure as Code
• Hybrid Infrastructure Services
• Resilience High Availability & Disaster Recovery

Operations & Service Management

• Service Management & Operational Excellence
• Observability Monitoring & AIOps
• Service Reliability Engineering (SRE)
• Operational Resilience & Recovery Planning
• Capacity Performance & Availability Management
• Technology Lifecycle & Asset Management

Leadership & Influence

• Executive Stakeholder Management
• Strategic Planning & Technology Transformation
• Cross-Functional Leadership
• Organizational Influence & Decision Making
• Change Leadership & Adoption
• Mentoring Coaching & Talent Development

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

If you are applying to this role in US please note the salary range is $127330 to $236470 USD. Additionally employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.