Lead Engineer, Marketing Technology & Social Technology- HYBRID
Job Summary
- Provide hands-on technical leadership for Marketing Technology and Social Technology platforms including solution design implementation integration onboarding production support and escalation management.
- Lead end-to-end delivery of platform enhancements SaaS integrations automation initiatives and roadmap capabilities across Martech and SocialTech ecosystems.
- Partner with business stakeholders to translate marketing compliance analytics and client engagement objectives into clear technical requirements and scalable engineering solutions.
- Design implement and govern secure integrations across enterprise platforms using APIs identity and access management patterns data pipelines provisioning workflows and vendor-supported integration capabilities.
- Improve platform reliability and operational efficiency through DevOps practices CI/CD automation monitoring documentation and continuous service improvement.
- Act as a Level 3 technical escalation point for complex production incidents root cause analysis vendor coordination and remediation planning.
- Develop and maintain technical documentation runbooks onboarding guides architecture materials and knowledge transfer content for engineering and managed service support teams.
- Lead technical design discussions promote engineering best practices and contribute to a collaborative Agile delivery culture.
- Support the design and planning of key architecture deliverables including security architecture designs C4 diagrams architecture decision records and technical design documents to document solution scope risks controls dependencies and implementation decisions.
- Evaluate emerging capabilities such as AI assistants GenAI-enabled workflow improvements personalization analytics and automation opportunities to improve business outcomes and reduce manual effort.
- Bachelors degree in Computer Science Engineering Information Technology or a related field or equivalent practical experience.
- 7 years of experience in technology delivery software engineering SaaS platform engineering digital marketing technology or enterprise application support.
- Hands-on experience leading technical delivery for enterprise SaaS or marketing technology platforms including onboarding configuration integration lifecycle management and production support.
- Strong understanding of DevOps practices including automation source control release management CI/CD environment management monitoring and operational readiness.
- Experience with API-based integrations REST services JSON authentication patterns and troubleshooting integration failures across distributed systems.
- Working knowledge of enterprise identity and access management patterns including SSO OAuth OIDC SAML roles entitlements and provisioning workflows.
- Experience working in Agile delivery environments with a strong sense of ownership prioritization collaboration and accountability.
- Experience with scripting or development languages such as Python JavaScript Java C# PowerShell shell scripting SQL or similar technologies.
- Familiarity with cloud platforms key management encryption data pipelines web application infrastructure networking proxies load balancing and enterprise integration patterns.
- Experience with containerization Kubernetes Podman Git-based development workflows and AI-assisted development tools.
- Hands-on experience with Azure Key Vault Azure Managed HSM AWS KMS or AWS CloudHSM including IAM policies key lifecycle management encryption-at-rest concepts audit logging and troubleshooting key access or integration issues.
Required Skills:
Provide hands-on technical leadership for Marketing Technology and Social Technology platforms including solution design implementation integration onboarding production support and escalation management. Lead end-to-end delivery of platform enhancements SaaS integrations automation initiatives and roadmap capabilities across Martech and SocialTech ecosystems. Partner with business stakeholders to translate marketing compliance analytics and client engagement objectives into clear technical requirements and scalable engineering solutions. Design implement and govern secure integrations across enterprise platforms using APIs identity and access management patterns data pipelines provisioning workflows and vendor-supported integration capabilities. Improve platform reliability and operational efficiency through DevOps practices CI/CD automation monitoring documentation and continuous service improvement. Act as a Level 3 technical escalation point for complex production incidents root cause analysis vendor coordination and remediation planning. Develop and maintain technical documentation runbooks onboarding guides architecture materials and knowledge transfer content for engineering and managed service support teams. Lead technical design discussions promote engineering best practices and contribute to a collaborative Agile delivery culture. Support the design and planning of key architecture deliverables including security architecture designs C4 diagrams architecture decision records and technical design documents to document solution scope risks controls dependencies and implementation decisions. Evaluate emerging capabilities such as AI assistants GenAI-enabled workflow improvements personalization analytics and automation opportunities to improve business outcomes and reduce manual effort. Required Skills Bachelors degree in Computer Science Engineering Information Technology or a related field or equivalent practical experience. 7 years of experience in technology delivery software engineering SaaS platform engineering digital marketing technology or enterprise application support. Hands-on experience leading technical delivery for enterprise SaaS or marketing technology platforms including onboarding configuration integration lifecycle management and production support. Strong understanding of DevOps practices including automation source control release management CI/CD environment management monitoring and operational readiness. Experience with API-based integrations REST services JSON authentication patterns and troubleshooting integration failures across distributed systems. Working knowledge of enterprise identity and access management patterns including SSO OAuth OIDC SAML roles entitlements and provisioning workflows. Experience working in Agile delivery environments with a strong sense of ownership prioritization collaboration and accountability. Experience with scripting or development languages such as Python JavaScript Java C# PowerShell shell scripting SQL or similar technologies. Familiarity with cloud platforms key management encryption data pipelines web application infrastructure networking proxies load balancing and enterprise integration patterns. Experience with containerization Kubernetes Podman Git-based development workflows and AI-assisted development tools. Hands-on experience with Azure Key Vault Azure Managed HSM AWS KMS or AWS CloudHSM including IAM policies key lifecycle management encryption-at-rest concepts audit logging and troubleshooting key access or integration issues.
Required Education:
bachelors