Number of Vacancies: 1

Type of Contract: Temporary

Hours of Work: 37.5 Hours/Week

Compensation: $52517.02- $54638.71

Job Code: 3-ORS-2026

Contract Start Date: TBD

Contract End Date: April 30th 2028

Department: Employment & Training

Location: Hamilton ON

ABOUT US

Founded in 1889 YWCA Hamilton is known as one of Hamiltons original social innovators and works from a feminist anti-racist and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US

Grounded in our core values of intersectional feminism people-centered approaches belonging shared responsibility and strong partnerships our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans) girls Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If youre passionate about making a positive impact in the lives of women children gender diverse people and families every day we would love for you to join our team!

RESPONSIBILITIES

The Labour Market Development Specialist plays a key role in supporting participants in a reskilling and employment program focused on Enterprise Digital Transformation with Applied AI. This program prepares participants for careers in digital transformation AI-enabled business processes and emerging technology roles.

This role is responsible for preparing participants for successful entry into the workforce by supporting career exploration skill development and job readiness. Working closely with participants and the program team the Labour Market Development Specialist ensures training aligns with current labour market needs and that participants are equipped with the tools confidence and strategies needed to secure and sustain employment in technology-driven environments.

This is a full-time contract position with a hybrid work model including a minimum of three (3) days per week on-site at YWCA Hamilton.

Career Development & Job Readiness

Support participants in identifying career goals and pathways aligned with enterprise digital transformation and applied AI roles

Deliver job readiness training tailored to tech-enabled roles including resume development interview preparation and job search strategies

Provide coaching on workplace expectations communication and professional skills

Facilitate workshops and one-on-one sessions to build employability and confidence

Prepare participants for transition into roles such as Digital Transformation Analyst AI

Operations Support and related positions

Training Alignment & Skill Development

Work closely with training providers to understand curriculum related to enterprise digital transformation and applied AI

Ensure participant skill development aligns with current labour market demands in AI automation and digital transformation

Identify skill gaps and provide targeted support or resources

Reinforce key technical and transferable skills needed in technology-enabled workplaces

Participant Support & Progress Monitoring

Conduct skills assessments and support individualized career planning

Monitor participant progress throughout training and job readiness phases

Provide ongoing coaching encouragement and feedback

Adjust support strategies based on participant needs

Support participants in building confidence and overcoming employment-related barriers

Collaboration & Teamwork

Work closely with the Client Success Coordinator to address barriers impacting participant success

Coordinate with the Employer Liaison to align participant readiness with job opportunities

Participate in team meetings case conferences and program planning

Labour Market Insights & Program Development

Stay informed on labour market trends in digital transformation AI and emerging technologies

Integrate labour market insights into coaching and training supports

Support participants in understanding employer expectations in tech-driven roles

Provide feedback to support program design and continuous improvement

Data Tracking & Reporting

Maintain accurate records of participant progress and outcomes

Track job readiness milestones and training completion

Contribute to reporting and program evaluation

Use data insights to improve participant outcomes

Working Conditions

Hybrid work environment with a minimum of three (3) days per week on-site at YWCA Hamilton

Occasional evening or weekend work may be required

Collaborative fast-paced environment focused on participant success

QUALIFICATIONS

Post-secondary education in Career Development Social Services Education or a related field (or equivalent experience)

24 years of experience in employment services career coaching or workforce development

Strong facilitation and coaching skills

Experience supporting individuals facing barriers to employment

Familiarity with digital transformation AI or tech career pathways is an asset

Understanding of labour market trends and employer expectations

Skills & Competencies

Strong interpersonal and coaching skills

Excellent communication and facilitation skills

Ability to translate technical learning into employment outcomes

Strong organizational and time management skills

Problem-solving and adaptability

Proficiency in Microsoft Office and case management systems

As part of YWCA Hamiltons commitment to Access and Equity we strive to represent the diverse communities that we serve. Individuals who are women First Nations Métis immigrant refugee LGBTQ2S; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process if you require accommodation please reach out to

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen assess or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.