Junk Removal and Customer Service

Ready to build a high-energy career where every day is different Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. Were Southwind the highest-performing 1-800-GOT-JUNK franchise group built onintegrity accountability and investing in people.

Junk Removal and Customer Service
1-800-GOT-JUNK
Location: Calgary AB
Pay: $22$24/hour (Profit Share Tips $16/hr base )
Job Type: Full-Time

Are you looking for an active hands-on job where no two days are the same Do you want to get paid to be active and talk to people How about a job with room to advance and build new skills Join our 1-800-GOT-JUNK Calgary team as a Customer Experience Lead where youll have fun while making a difference in the lives of our customers every day!

We are the worlds largest junk removal company! Southwind owners of 1-800-GOT-JUNK is committed to excellence in customer service and employee satisfaction and were expanding across 50 US locations. Were hiring ambitious outgoing and dynamic individuals who are committed to providing exceptional customer experiences.

What Were Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead youll bring energy professionalism and salesmanship to every job.

• Create WOW moments through outstanding customer service
• Lead pricing conversations close on-site sales and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive navigate and operate box trucks (training provided)
• Lift carry load and maneuver items up to 75 lbs
• Represent our brand with integrity professionalism and a sharp appearance

No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training skill development and performance improvement.

Professional Growth: Our team members grow fast. Advancement pathways include:

• Certified Sales Lead
• People Development Lead
• Operations Lead
• Senior Sales
• Director of People Development
• Director of Operations
• General Manager

We promote from within whenever possible!

Pay: $22$24/hour (Profit Share Tips $16/hr base )

• Base hourly rate
• Tips
• Uncapped profit share & performance incentives

Schedule: Full-time: 45 shifts per week

• 1 mandatory weekend shift
• 34 weekday shifts
• Shifts run 810 hours and typically begin at 7am or 12pm depending on business needs
• Must maintain availability for 4 weekdays 1 weekend day every week

Why Us Southwind encourages team members to lead with innovation and purpose. Were a company built on integrity teamwork and ongoing development.

• Experience a fun fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace (Best Places to Work and Fast 50 Company).

Our Mission Statement: Anything is possible. Invest in people. Change the world.

This job description outlines the key responsibilities qualifications and skills required for the Customer Experience Leader position at Southwind the owners of 1-800-GOT-JUNK. The specific responsibilities and qualifications may vary based on the companys needs and industry requirements.

Southwind encourages team members to lead with innovation and purpose. Were a company built on integrity teamwork and ongoing development. Join us and help redefine home services. Apply Now!