IT Support Technician( Part-time 1-2 days per week)

We are seeking a motivated resourceful and sharp IT Support Technician to provide on-site technical support at our Montreal office.

This is a flexible part-time position operating on a casual/as-needed basis averaging up to 1 to 2 days per week depending on operational needs and office deployments. It is a perfect fit for a tech-savvy individual looking for a versatile role in a creative and highly technological environment.

This role goes far beyond traditional IT ticketing. You will be our go-to semi-internal resource handling day-to-day office needs working alongside our external IT provider and office coordinator.

Qualifications :

1. User Support & Office Logistics

• Provide quick efficient and friendly Tier 1 (day-to-day) tech support to on-site employees.

• Take ownership of conference room setupsproactively troubleshooting ongoing issues (audio/video projection and Teams/Zoom connectivity).

• Maintain general office IT health including internet connectivity printers and general peripheral troubleshooting.

2. Workstation & Equipment Management

• Set up configure maintain and image workstations (PC and Mac) for existing staff and onboarding new hires.

• Manage wire and physically organize network equipment and hardware at the office.

• Assist with routine physical security backups and local data maintenance.

Qualifications & Profile

• Practical IT experience currently pursuing or possessing a background in an IT-related field (Computer Science Software/IT Engineering or a DEC/AEC in Network Administration / IT Support).

• Technical Skills:

  • Familiarity with both Windows and macOS environments.

  • Basic understanding of networking concepts (Wi-Fi routers cabling IP addresses).

  • Comfort setting up and troubleshooting hardware audio/video gear and office equipment.

• Core Competencies:

  • Resourcefulness & Fast Learner

  • Highly motivated and capable of working independently as the main IT contact on-site.

  • A genuine interest in creative environments media infrastructure and an aspiration to learn DevOps methodologies.

Additional Information :

Work Conditions

• Employment Status: Part-Time / Casual Employee (Salarié sur appel / à horaire variable).

• Hours: Variable based on office needs averaging up to 1 to 2 days per week (approximately 8 to 15 hours/week). No fixed weekly minimum is guaranteed.

• Flexibility: Adaptable scheduling to accommodate academic course blocks or exam schedules with the ability to adjust availability from semester to semester.

• Location: On-site at our Montreal office.

Remote Work :

No

Employment Type :

Part-time