IT Support & Systems Engineer

We are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing this role you will be the go-to technical resource for our team ensuring seamless daily operations while actively automating and scaling our device deployment infrastructure. The ideal candidate possesses deep expertise across macOS and Windows environments (with a solid working knowledge of Linux) has hands-on experience with identity provider integrations and is highly proficient in modern MDM scripting and automation.

Endpoint Management & Automation

Manage configure and secure fleet devices using MDM platforms (Kandji Jamf Pro or Ivanti).

Write and maintain custom deployment scripts (Bash Zsh PowerShell) to automate out-of-box enrollment application installation and system configurations.

Identity & Access Management

Manage and administer user lifecycles permissions and group policies using Active Directory and Google Workspace Enterprise.

Maintain directory integrations single sign-on (SSO) configurations and security access controls.

Cross-Platform Support

Provide Tier 2/3 engineering and daily troubleshooting support for macOS (60%) Windows (35%) and Linux (5%) environments. Daily Operations & Troubleshooting

Resolve hardware software network and peripheral issues for local and remote users. Maintain detailed IT documentation inventory assets and contribute to internal knowledge bases.

Daily Operations & Troubleshooting

Resolve hardware software network and peripheral issues for local and remote users.

Maintain detailed IT documentation inventory assets and contribute to internal knowledge bases.

Qualifications :

Operating Systems: Advanced administration of macOS and Windows 10/11; solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments.

MDM & Automation: Proven experience designing and implementing zero-touch provisioning. Strong scripting skills (Bash/Zsh for Mac PowerShell for Windows) specifically tailored for Kandji Jamf Pro or Ivanti Endpoint Manager.

Identity Infrastructure: Hands-on experience with local/hybrid Active Directory (GPOs security groups) and advanced administration of Google Workspace/Google Enterprise environments.

Networking & Security: Solid understanding of TCP/IP DNS DHCP VPNs and endpoint security best practices.

Soft Skills: Outstanding customer service orientation with the ability to explain complex technical concepts to non-technical users.

Additional Information :

What Youll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship

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Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.

Remote Work :

Yes

Employment Type :

Full-time