IT Support Specialist Intern (FallSeptember 2026, 8 Months)
Job Summary
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a IT Support Specialist Intern who will provide technical assistance within Geotabs computer systems for staff onsite and remote working with level 3 teams for specific technical activities and ensuring IT standards are followed in Geotabs offices. If you love technology and are keen to join an industry leader we would love to hear from you!
As a IT Support Specialist Intern your key area of responsibility will be resolving tickets through the Service Desk ticketing system while maintaining Geotabs SLOs while installing moving adding and changing systems related to workstations and cellphones. You will also be looking after software installation in Windows ChromeOS Ubuntu and Mac workstations assisting with onboarding and offboarding of employees which includes arranging and/or preparing equipment for shipping/receiving communicating electronically (and in-person) with desktop users experiencing technical difficulties by troubleshooting and documenting problems and maintaining office spaces within Geotabs IT standards (monitors peripherals meeting rooms). More duties include tracking IT asset inventory assisting in technical upgrading and maintaining of entire computer systems maintaining meeting rooms and A/V equipment (large screens projectors televisions etc.) and looking after user account administration (Google workspace). You will need to work closely with All of Geotabs departments by providing support on IT systems.
To be successful in this role you will be a strong team-player with the ability to engage with all levels of the organization have meticulous attention to detail work well under pressure and respond to fast changing priorities and deadlines. Having an entrepreneurial mindset and being comfortable in a flat organization are also important. The successful candidate will be highly organized with acute analytical skills. Excellent verbal and written communication and able to manage projects through completion are necessities to prosper in this position.
- 8 - 12 month work-term beginning September 2026.
- Full-time paid internship: Monday - Friday37.5hrs/week.
- Your first week at Geotab begins with GEO Launch - a one-week Employee Orientation. Clickhereto learn more!
- Learn more about the Geotab Campus Programhere.
- This posting is for an existing vacancy.
- Assisting users on incident resolution to reduce downtime during service.
- Work closely on cell phone management devices and laptops (including Windows Macs Linux Chromebooks) and create documentation and participate in process improvements to deliver a more efficient service.
- Assist with the setup and management of user accounts including onboarding new employees handling account access issues and supporting offboarding processes.
- Participating in the test and implementation of Asset Management tools for the Service Operations team.
- Participating in the test and implementation of an MDM tool for device administration and service operations.
- Assisting in security operations by patching OS and making sure Geotabs systems comply with security standards.
- Post-Secondary Diploma/Degree or equivalent experience in Computer Science IT Engineering or a related field.
- CompTIA A or ITIL certification or courses highly valued.
- Previous experience in a similar IT support role or technical internship is a plus!
- Strong problem-solving skills and the ability to learn quickly in a fast-paced environment.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Ability to work independently and as part of a team demonstrating strong organizational skills and attention to detail.
Required Experience:
Intern