IT Infrastructure Engineer Network

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

JOB RESPONSIBILITIES:

• As a member of the Enterprise network team a candidate will be expected to participate in both project related work as well as day to day operational support.

• Provide general support across multiple network environments including campus data center and WAN.

• Provide firewall support to include day to day troubleshooting of connectivity requests and VPN tunnels

• Complete after hours changes as needed

• Participate in a 24x7 on-call rotation.

• Willingness to work on site to support Campus network environments.

• Work with multiple customers stakeholders and system owners to produce requirements determine feasibility analyze cost/benefits requirements and recommend design solution options.

• Provide training and technical support for users with varying levels of IT knowledge.

Compensation Range for this Role: $79000-$127000 CAD (based on experience)

This role has a hybrid work requirement of 2 days minimum in office per week.

Additionally this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.

EDUCATION:

• Bachelors degree in Information Science or related field and/or equivalent combination of education and experience. Cisco CCNA or equivalent experience desired

EXPERIENCE:

This position is for someone with 5-7 years of network and security experience working a variety of network areas to include the following disciplines: routing/switching data center wireless security VPN collaboration virtualization disaster recovery/high availability acceleration technologies and cloud provider/services.

• Strong analytical and problem solving skills.

• Strong oral and written communication skills.

• Ability to work well within a team

• Ability to work well with technical and non-technical clients.

• Familiar with NIST standards and controls.

• Intermediate system and programming knowledge of:

• Cisco ISR and ASR Routers

• Cisco Catalyst and Nexus Switches

• Next Generation Firewalls (Palo Alto)

• Campus Network Design

• Cisco Wireless LAN Controllers and Access Points

• NAC/Cisco Identity Services Engine (ISE)

• Network Load Balancing (F5)

• SD Wan Technologies

• Routing Protocols: BGP / OSPF / EIGRP

• First Hop Redundancy Protocols: HSRP / VRRP / GLBP

• VRF implementation and design

• VSS and VPC technologies

• MPLS WAN infrastructure

• IPSEC VPN Tunnel design implementation and support

• User VPN (Palo Alto Global Protect)

• IPS IDS SSL Decryption and URL Filtering

• Enterprise QOS

• IPv4 and IPv6 addressing

• Scripting and Network Automation (Python VBscript Powershell)

• Experience in maintaining network monitoring systems

• Experience in taking and reading network packet captures

• Familiarity with AWS infrastructure (VPCs Security Groups Direct Connect)

• Familiarity with supporting multi-cloud environments (Azure GPC etc)

This position is for an existing vacancy within our organization.

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring