IT Analyst

Piston Group is seeking a highly motivated and detail-orientedIT Support Analyst to join our Information Technology team supporting the Piston Automotive business unit. This position is based at ourMississauga ON facilityand will play a critical role in supporting both end users and core IT infrastructure. The ideal candidate will have experience across a broad range of technologies and possess strong problem-solving and critical thinking skills.

Piston Group wasnt just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience expertise and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.

Why Piston Group Competitive Wages Paid Holidays & Vacation Medical & Rx Plans Dental & Vision Plans Employee Assistance Program Life & Disability Coverage RSP with Company Match.

• Provide daily end-user support including troubleshooting hardware software and networking issues.

• Administer and maintain Microsoft Active Directory (users groups computers).

• Manage phone systems badge access provisioning and A/V conferencing tools.

• Coordinate incident and trouble response usingServiceNowITSM platform.

• Install configure and support company-approved software including:

  • Microsoft Office Suite Teams OneDrive SharePoint

  • AutoCAD Adobe Suite Syncplicity

• Provide mobile device support including Microsoft Authenticator and mobile Office apps.

• Troubleshoot and support wired/wireless networks DHCP VLANs and IPAM.

• Support multifunction printer/copier units.

• Maintain and diagnose physical datacenter components such as routers switches firewalls servers UPS systems storage arrays and environmental sensors.

• Apply Windows Updates manage security patches and handle image deployment.

• Maintain backup and recovery processes and technologies.

• Occasional travel to other sites may be required (10%)

Required Skills and Technologies:

• Core Platforms:Microsoft Active Directory Microsoft 365 (Office Teams OneDrive SharePoint)

• Systems Management:Image Deployment Patch Management Windows Updates

• Networking:DNS DHCP VLAN IPAM Cisco Meraki

• Virtualization:VMware vCenter and ESXi

• Monitoring & Remote Tools:SolarWinds Endpoint Protection ServiceNow

• Hardware Support:Printers/Copiers servers networking and A/V equipment

• Backup & Disaster Recovery:Experience with enterprise-grade solutions

• Mobile Device Support:iOS/Android mobile Office suite and multilayer security tools

• Sql experience:Sql server management studio

• Associates or Bachelors Degree in Information Technology or related field preferred High School Diploma or GED required.

• 3 years of experience in IT support or infrastructure-related role.

  • Relevant certifications (MCSA CompTIA Cisco VMware etc.) are a plus

• 3 years in manufacturing (Broadcast based) IT support
• able to lift 50 lbs
• Support label printers and handhelp scanners

Piston Automotive Canada part of the Piston Group family of companies is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities ensuring equal consideration without discrimination based on race color religion sex sexual orientation gender identity national origin disability or veteran status. For any questions regarding job opportunities or the application process please reach out to us at . We are committed to providing accommodations for individuals with disabilities during the job search and application process reinforcing our commitment to inclusivity for all job seekers