Investment Advisor (Phone)
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Job Summary
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
TD WealthPay Details:
$59500 - $84000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
TD Wealth Private Investment Advice is a premier full-service brokerage and wealth management business with an unwavering focus on becoming the leading most respected Wealth Management Advisory business in Canada fulfilling the comprehensive needs of mass affluent and high-net-worth clients with World-Class Advice and Legendary Client Experiences. TD Wealth PIA has 730 Investment Advisorslocatedin 86 branches across Canada.
Job DescriptionAccountabilities:
The Investment Advisor (Phone) is focused on the mass affluent customer segment with responsibilities forretainingand increasing market share through consolidation and acquisition of investment assets with a strong emphasis on risk management. Through ongoing relationship management conducted over the telephone and other electronic channels the IA role offers sound advice with a focus on retirement and investment planning byassistingclients inidentifyinggoals potential barriers and recommending appropriate solutions.The role will alsoidentifyopportunities to refer clients to other TD partnersi.e.Retail and Wealth Management Partners.
Accountabilities include:
Execute trades cash movement and frequent purchase plan instructions from clients
Ensure account maintenance operations and escalations are managed and resolvedin a timely manner
Ensure compliance with industry regulations TD operatingpoliciesand procedures
Conduct necessary due diligence activities (i.e.Know Your Client updates) to support ongoing investment process and suitability reviews
Manage the client base for long term profitability understanding the needs of clients and delivering products and services which fit their needs
Collaborate with other areas of TD to deliver a One TD approach and legendary client experience
Improve client retention and loyalty by contributing to improving the team regional & national LEI scores
Ensure proper handling of all client issues/complaintsutilizingthe Client Problem Resolution Process
Provide each client with a completed Progress Review within 90-days of the original engagement date
Be knowledgeable of andcomply with TD Wealth and industry requirements policies procedures controls codes and guidelines of conduct service standards securitieslawsand regulations.
Job Requirements
University degree diploma preferred
Trilingual (EnglishCantoneseand Mandarin) an asset but not
Bilingual (English and French) an asset but not
Licensed to sell Mutual Funds and 3-5 years industry experience
Successful candidates willbe requiredto be licensed asaRegistered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
Proven ability to work in a fast-paced dynamic environment while deliveringa high levelof client service
Professional team player with strong telephone relationship management skills
Demonstrated ability and understanding of the benefits of asset accumulation
Excellent communicator both verbally and written
Excellent time management skills and the ability to respond to client inquiries and requests in a professional andtimelymanner
Ability to ensure a seamless client transition from existing advice relationship
Proficient with firm software & MS Office Suite
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Unclear Seniority
