Insurance Operations & Systems Specialist

Who We Are

We are BCs largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto personal or commercial lines claims employee benefits administration to becoming a full-time producer or account manager we have a role for you. Our culture is renowned within the industry and we value our people. Helping our clients protect what matters most is crucial to who we are and we are on the lookout for those who share the same passion.

Position Summary

This position acts as business support for insurance operations accounting processes and workflow improvement. You will be leveraging internal systems to drive accuracy efficiency and compliance.

Who You Are

Youre an experienced insurance professional or accounting-minded operations specialist who gets frustrated when processes are broken and actually does something about it. Youre comfortable in Excel pick up new systems quickly and colleagues come to you when something isnt working.

Key Activities

• Provide business support on invoicing and accounting issues.
• Support employees management and the Finance division on insurance operations and business systems including:
  • Epic
  • PolicyWorks
  • CSR24 / Certificate Exchange
  • Indio
• Create and maintain local workflows processes and reference guides.
• Develop and maintain operational reporting tools and workflow automations to support business accuracy.
• Coordinate user acceptance testing for system updates representing the business operations perspective.
• Establish and perform audits.
• Coordinate the Business Systems Champion network.
• Lead or contribute to ad hoc projects including data preparation and analysis business case drafting and project leadership.
• Other duties as required.

Qualifications

You might come from either direction:

• An insurance broker or advisor with 5 years of experience who has gravitated toward the operational and process side or
• An accounting or finance professional who has built their career within the insurance industry

In either case you bring:

• Minimum five years of insurance industry experience
• Experience in a variety of insurance roles such as Team Assistant and Insurance Advisor
• CAIB CIP or FCIP designation preferred
• Demonstrated experience in process improvement workflow documentation or operational auditing within an insurance environment
• Experience with insurance-specific platforms (Epic PolicyWorks CSR24 or similar)
• Excellent analytical and creative problem-solving skills (analyze diagnose resolve)
• Ability to effectively prioritize and execute tasks while under timeline pressure
• Excellent communication skills (written and verbal)
• Strong overall computer proficiency including advanced MS Word and Excel
• Comfortable adopting and championing new business tools and technologies

The expected salary range for this position is$55000to $85000 and will be impacted by factors such as the successful candidates skills experience andworking location as well as the specific positions business line scope and level. HUBInternational is proud to offer comprehensive benefit and total compensation packages whichcould include extended health benefits disability insurance RRSP matchingpaid-time-off benefits and eligible bonuses and commissions for some positions.

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship alongside extensive training to ensure you succeed today and tomorrow. Your journey with HUB can open doors to a diverse rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation

• Company matching RRSP contributions

• Tuition financing and career-related training and development

• Customizable flexible benefits options for you and your family

• Mental and physical wellness initiatives

• A positive collaborative and team-oriented environment

• Ongoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities contact us/apply now.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

• We want you to be INNOVATIVE and open to sharing your ideas

• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers communities & colleagues.

• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

• You work with a high degree of INTEGRITY and ACCOUNTABILITY

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