Inside sales support
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Job Summary
Discover
The Opportunity
The primary responsibility of this role is to conduct outreach calls to brokers who are contracted with Assumption Life. These calls are made using lists of newly contracted brokers as well as brokers with average production to help identify opportunities to grow their business with Assumption Life.
The purpose of this role is to act as a link between brokers and our field sales team ensuring that sales representatives focus their time on brokers with strong growth potential and that field visits are as effective as possible.
This position also works closely with the Marketing team to ensure that new initiatives campaigns and resources are effectively communicated to the addition the incumbent provides support to brokers and the sales team in the adoption and use of new tools and resources.
What youll do
Responsibilities
Coordinate Sales Activities
- Schedule and coordinate meetings between Business Development Managers (BDMs) and brokers.
- Optimize BDM schedules and travel plans to maximize the effectiveness of client meetings.
- Prepare for meetings by reviewing sales reports CRM data and previous interactions.
- Collaborate with BDMs to identify meeting objectives and key discussion topics.
- Meet established activity targets including outbound calls and appointments booked.
Provide Sales Support
- Respond to broker inquiries and provide pre-sales support.
- Assist brokers with product information tools and available resources.
- Support brokers with proposal submissions and follow-up on their business.
- Manage shared sales inboxes and respond to incoming requests in a timely manner.
Support Business Development
- Conduct prospecting activities and follow up on opportunities to grow broker relationships.
- Monitor sales trends to identify growth opportunities and address declines in business activity.
- Follow up on first sales and proactively engage brokers requiring additional support.
- Partner with the external sales team to ensure effective follow-up on presentations and business development initiatives.
Coordinate Broker Onboarding
- Support the onboarding process for newly contracted brokers.
- Conduct welcome calls and coordinate onboarding communications.
- Ensure brokers receive the appropriate onboarding materials resources and support.
Maintain CRM Data
- Keep broker information accurate and up to date in the CRM.
- Record interactions follow-up activities and business opportunities.
- Ensure data quality to support business development efforts and informed decision-making.
What youll need
Qualifications
- Fluency in both French and English is essential with excellent verbal and written communication skills.
- Proficiency with the Microsoft Office Suite; experience with GoTo Meeting is considered an asset.
- Strong communication and interpersonal skills.
- Excellent customer service skills including the ability to handle challenging situations and resolve complaints professionally.
- Ability to analyze the needs of brokers and business partners identify appropriate solutions and make recommendations.
- Self-motivated with the ability to work independently and manage multiple priorities.
- Strong attention to detail accuracy and organizational skills.
A little bit about us
Assumption Life
At Assumption Life we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation.
Assumption Life is deeply committed to its communitys development
Founded in 1903 in Massachusetts Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception Assumption Life has continued to making difference beyond the borders of lAcadie for all families across Canada. Our Company which began as a great idea 122 years ago is now one of the largest mutual life insurance and financial services companies in Canada. Today this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events raising funds for charities or helping people in need Assumption Life employees are very committed to their community and are always ready to help.
An employer of choice
We ensure competitive salaries as well as performance-based bonuses generous benefits and flexibility in our policies and practices to respond to the needs of our employees.
Assumption Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. We extend employment regardless of race color ancestry religion sex national or ethnic origin sexual orientation age citizenship marital status family status genetic characteristics disability gender identity or gender expression status of a pardoned person social condition or political activity. If you have a disability or special need that requires accommodation for an interview please let us know by emailing emailprotected
Are you interested
Work With Us
- The chance to be part of a dynamic high-performing team that adheres to the following ethical values: leadership collaboration trust and commitment;
- Training and development opportunities;
- A comprehensive benefits package including a competitive salary bonus pension and benefits;
- A dynamic location in downtown Moncton;
- A paid volunteer day;
- Time off to care for family members and pets.
About Company
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