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IBM i (AS400iSeries) Production Support Analyst Billing Platform


Job Location:

Toronto - Canada

Monthly Salary: Not provided by the employer
Experience Required: 5years
Posted: 26 June 2026 (30+ days ago)
Application Deadline: 23 September 2026
Vacancies: 1 Vacancy

Job Summary

Job Description


Job Title: IBM i (AS400/iSeries) Production Support Analyst - Billing Platform
Experience: 68 Years
Location: Brampton ON (Hybrid 23 Days Onsite)
Duration: 612 Months


Role Overview

We are seeking an experienced IBM i (AS400) Production Support Analyst to provide production support for IBM i (AS400/iSeries) billing applications ensuring high system availability incident resolution and operational stability.

Key Responsibilities
  • Provide production support for IBM i (AS400/iSeries) billing applications and meet SLA targets.
  • Troubleshoot incidents perform root cause analysis and resolve production issues.
  • Monitor and manage batch jobs job scheduling job queues and batch recovery.
  • Perform data fixes file maintenance system debugging and production deployments.
  • Coordinate with application infrastructure and vendor teams to ensure system stability.
  • Implement operational improvements and support 24x7 critical incident resolution.
Required Skills
  • Strong experience with IBM i (AS400/iSeries) production support and billing platforms.
  • Proficiency in CL (Control Language) and RPG/RPGLE (ILE RPG).
  • Experience with batch processing job scheduling job queues job logs spool files and system messages.
  • Hands-on experience with data fixes file maintenance and system-level debugging.
  • Exposure to automation scripting monitoring tools and batch recovery strategies.
  • Strong analytical troubleshooting and communication skills.