HR Senior Systems Analyst

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life were driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring authentic bold inspiring and impactful.

When you join Sun Life youll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions so you can make a meaningful difference in our Clients lives.

Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

The HR Senior Systems Analyst is responsible for the effective administration support and optimization of the organizations Human Capital Management (HCM) system and other HR Information Systems. This role ensures that our systems are configured maintained and leveraged to support HR operations reporting compliance and overall business goals. The HR Systems Analyst works within an HRDS team and partners closely with HR IT payroll benefits and other stakeholders. Examples of responsibilities include delivering capabilities from idea to implementation mentoring other HRDS team members streamlining processes upholding operating standards and delivering actionable insights balancing risk and digital employee experience.

What will you do

• As part of a team deliver capabilities from idea to implementation while working daily with stakeholders

• Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines

• Resolve HR technology related issues troubleshooting and system issues

• Partner with HR and business teams to identify process improvements and system enhancements

• Maintain data integrity through regular audits testing and system updates

• Partner and/or support cyclical HR processes such as talent management compensation planning and benefits administration

• Document processes provide training materials and host user training sessions for stakeholders

• Collaborate with IT or vendors on system upgrades/releases patches and implementations

• Ensure HR data security and compliance with applicable laws and regulations

• Stay current on HR technology trends and best practices to recommend system enhancements

What will you need to succeed

• 2 years of experience with Workday systems configuration in 1 or more Workday modules

• Familiarity with ticket management tools such as Jira or Service Now

• Understanding of data governance operating guidelines and quality engineering best practices

• Experience or ability to adapt and learn in participating in agile ceremonies such as daily stand-ups backlog refinement sprint reviews and planning initiatives

• Strong critical thinking analytical and problem-solving skills

• Proficiency with Microsoft Office Suite and intermediate level with Excel

• Detail-oriented with a focus on data accuracy and integrity

• Excellent communication skills and ability to collaborate across departments

Whatsin it for you

• Great Place to Work Certified in Canada and the US

• Great Place to Work award for Best Workplaces for #HybridWorkNamed Best Places to Work by Glassdoor

• Canada Award for Excellence for Mental Health at Work

• Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer.#LI-Hybrid #LI-Remote

• Competitive salary and bonus structure influenced by market range data

• Pension stock and savings programs to help build and enhance your future financial security

• A friendly collaborative and inclusive culture

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you.

We may use artificial intelligence to support candidate sourcing screening interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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