HR Operations Coordinator

As an HR Operations Coordinator you will play a critical role in ensuring seamless HR and operational support for clients and their employees in our EOR model. You will manage key processes such as onboarding payroll data management employee changes and terminations by working closely with internal teams and external stakeholders. You will serve as the crucial link connecting international clients global teams and seamless HR operations. If you love variety hyper-organized environments and solving operational puzzles in a fast-paced global landscape this is your launchpad.

Mastermind the Employee Lifecycle

• First Impressions Matter: Own the end-to-end onboarding journey! Collect essential client details draft razor-sharp employment agreements and ensure new hires have a world-class Day One experience.
• Keep the Engine Humming: Seamlessly manage life-cycle changes (promotions salary tweaks role shifts) by drafting and executing addendums with precision.
• Graceful Offboarding: Navigate terminations and mutual separations smoothly coordinating agreements timeline execution and secure data handling with empathy and compliance.
• Payroll Precision: Jump into the action by preparing uploading and auditing data templates to ensure people get paid accurately and on time every time.

Be the Hero of Client & Employee Support

• First Line of Defense: Act as the go-to contact for HR inquiries tackling questions on everything from leave policies to HRIS navigation with speed and warmth.
• Ticket Ninja: Own our ticketing queue like a proslaying KPIs delivering rapid first responses and keeping resolution rates high.
• Smart Triaging: Know when to hold em and when to fold em. Route complex cases (like tricky claims or delicate terminations) to Senior HR Advisors with all the background context they need to succeed.

Data Systems & Global Compliance

• Data Conductor: Sync upload and transfer vital employee data across global systems and platforms with zero room for error.
• Process Architect: Build and refine standard operating procedures (SOPs) draft templates and create smart macros to make everyday operations faster and smarter.
• Global Explorer: Research multi-country labor landscapes to keep us compliant and best-in-class across various international borders.
• Insights & Metrics: Track task completion rates and system performance to help us continuously level up how we work.

• 3 years of experience in HR support operations or a related role within a fast-paced environment.
• Strong understanding of HR processes including onboarding payroll employee changes and terminations.
• Experience with HRIS platforms and data management including transferring and reconciling data across systems.
• High attention to detail organizational skills and the ability to manage multiple tasks with competing priorities.
• Excellent communication skills both written and verbal to effectively liaise with clients employees and internal teams.
• Proficiency with ticketing systems (e.g. Salesforce) and HRIS platforms (e.g. Rippling Workday).
• Experience working in a global business and working with stakeholders in other countries is a plus
• Professional working proficiency in English; additional language skills are a plus.

Bonus Points If You Have:

• Experience in a high-growth tech or startup environment.
• Hands-on experience working with an Employer of Record (EOR) model.
• Multi-country cross-border HR experience.
• Fluency in additional languages.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. Rippling considers working in the office at least three days a week under current policy to be an essential function of the employees role.

A variety of factors are considered when determining someones compensationincluding a candidates professional background experience and location. Final offer amounts may vary from the amounts listed below.