Housing NavigatorPT-Contract

Title of Job:Housing Navigator
Date: July 31 2026
Closing Date: August 16 2026
Location: Newmarket ON York Region Street Outreach and Services Network
Compensation: $52022 - $61821 Annually Prorated
Contract Duration: until March 31 2028
Work Hours: 24hrs/week
Work Type: Onsite (travel between multiple program sites throughout the York Region)
Job ID:
Existing or New Position: New

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges substance use challenges poverty and homelessness. Serving approximately 19534 annually and providing 1839 units of supportive housing last year LOFT is one of Ontarios largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

Program Summary:
York Region Street Outreach and Services Network is a comprehensive and coordinated network of services for people who are unhoused (homeless) precariously housed or living in poverty in York Region. The Street Outreach Van is the only mobile outreach service that operates seven days per week (excluding statutory holidays) to provide support information and emergency basic supplies to those in need. The mobile van offers mental health housing information community outreach and substance use support through specialists that staff the van. The van has emergency and basic supplies such as food tarps sleeping bags harm reduction kits and clothing on it. The program staff provide an opportunity to help individuals who are ready to get off the streets and to connect with other support or community services.

Job Summary:
The Housing Navigator reporting to the Program Manager the primary focus of the Housing Locator role will be to identify appropriate housing options build relationships with landlords support clients in searching for obtaining housing and supporting healthy landlord-tenant conjunction with the staff team the Housing Locator will work with the clients in setting realistic parameters for their housing to support their journey towards safe and stable housing.

What You Will Do:

• Develop and maintain relationships with landlords property managers and housing providers etc. to secure housing opportunities for clients across York Region.
• Conduct outreach and implement engagement strategies to expand access to private-market housing options.
• Support clients throughout the housing search process and promote successful tenancy retention.
• Build positive landlord relationships through regular communication issue resolution and ongoing support.
• Mediate and resolve conflicts between tenants landlords and neighbors using effective conflict-resolution practices.
• Collaborate with community agencies and service providers to coordinate referrals and access to support services.
• Contribute to program planning service improvement reporting data tracking and program evaluation initiatives.
• Foster positive professional relationships with clients colleagues landlords and community partners.
• Participate in staff meetings training sessions and other program-related activities.
• Perform other duties as assigned by Program Manager and/or designated.

• Post-secondary education in Social Services or a related field or equivalent experience.
• Minimum 1 year of experience supporting individuals experiencing homelessness housing instability or complex housing barriers.
• Knowledge of the Residential Tenancies Act and housing support services.
• Understanding of clients challenges in mental health addictions and barriers to housing stability etc.
• Strong communication conflict resolution advocacy and client engagement skills.
• Experience working with landlords housing providers and community partners.
• Strong organizational computer applications documentation data management analytical and time-management skills with the ability to manage multiple priorities.
• Commitment to culturally responsive client-centered service delivery.
• Valid CPR/First Aid certification.
• Valid drivers license and a reliable vehicle as required.

• Staff will be required to work in clients rooms and may therefore be exposed to secondhand smoke.
• Frequent travel will be required using own vehicle.
• Occasional evening and weekend hours may be required.

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .