Head of Portfolio Growth

Head of Portfolio Growth

Location: Canada Remote

About Niricson

At Niricson we believe the worlds most critical infrastructure deserves better intelligence.

From hydroelectric dams and bridges to airfields utilities transportation networks and industrial assets aging infrastructure is a growing global challenge. Traditional inspection methods are often slow subjective risky and difficult to scale.

By combining robotics AI advanced sensing technologies geospatial analytics and data intelligence Niricson helps infrastructure owners make smarter safer and more proactive decisions about the assets their communities depend on every day.

About the role

Niricson is looking for a Head of Portfolio Growth to lead the expansion of our existing customer base across infrastructure owners public-sector agencies utilities airports transportation authorities and large asset-intensive organizations.

This is a senior commercial leadership role focused on turning initial customer engagements into broader multi-asset recurring portfolio-wide relationships. You will build the strategy operating rhythm account planning discipline and customer expansion motion required to grow Niricsons footprint within existing enterprise and public-sector customers.

This role is ideal for a commercial leader who has sold complex technology data inspection asset management or infrastructure solutions into government utilities transportation engineering or other asset-intensive markets.

What Youll Do

• Own Portfolio Expansion

Lead Niricsons growth strategy for existing customers with a focus on expanding from initial projects into larger multi-site multi-asset and recurring customer relationships.

• Build Strategic Account Plans

Create account plans for key customers including stakeholder maps expansion paths renewal risks procurement timelines budget cycles executive relationships and multi-year growth opportunities.

• Drive Expansion Revenue

Own expansion bookings upsell cross-sell renewals and account penetration across Niricsons existing customer portfolio.

• Partner with Customer Success and Delivery

Work closely with Customer Success Delivery Product Engineering and Data teams to ensure customer outcomes translate into long-term commercial growth.

• Engage Executive Buyers

Build relationships with senior stakeholders across asset management engineering operations capital planning finance risk innovation and executive leadership.

• Turn Projects into Programs

Develop repeatable motions to move customers from one-time inspections or pilot deployments into broader portfolio-level adoption of Niricsons platform and analytics.

• Shape Commercial Packaging

Partner with leadership to refine pricing packaging renewal structures expansion strategy and recurring revenue models based on customer needs and market feedback.

• Build the Portfolio Growth Function

Create the playbook processes KPIs CRM discipline team structure and reporting cadence required to establish a scalable Portfolio Growth organization.

What You Bring

• 8 years of experience in enterprise sales strategic account management customer expansion or commercial leadership.
• Proven success expanding existing enterprise or public-sector accounts.
• Experience selling into one or more of the following markets: infrastructure utilities transportation public sector municipalities airports dams engineering asset management inspection NDT geospatial digital twin robotics or industrial analytics.
• Strong understanding of complex B2B or public-sector sales cycles procurement processes renewals and budget timing.
• Ability to translate technical capabilities into executive-level business value.
• Experience building account plans and managing multi-stakeholder customer relationships.
• Comfort working in a growth-stage company where systems processes and teams are still being built.
• Strong commercial judgment executive presence and ability to operate both strategically and hands-on.
• Experience working with CRM systems and revenue reporting discipline.

Nice to Have

• Experience with infrastructure asset owners such as utilities DOTs airports municipalities transit agencies hydro operators or government infrastructure departments.
• Background in SaaS data analytics AI robotics inspection technology asset management software or digital twin platforms.
• Experience converting services-led revenue into recurring platform or subscription revenue.
• Existing network across Canadian or U.S. public infrastructure markets.
• Experience managing account managers customer success managers or strategic account teams.

What Success Looks Like

In your first 612 months you will have:

• Built a clear account segmentation and portfolio growth strategy.
• Created strategic account plans for Niricsons highest-priority customers.
• Established a repeatable expansion and renewal operating cadence.
• Improved visibility into expansion pipeline and customer health.
• Helped convert existing customers into larger multi-asset programs.
• Created stronger alignment between Sales Customer Success Delivery Product and Executive leadership.

Key Success Metrics

• Expansion bookings
• Net revenue retention
• Gross revenue retention
• Renewal rate
• Multi-asset / multi-site customer growth
• Expansion pipeline created
• Strategic account penetration
• Executive stakeholder coverage
• Customer health and expansion readiness

Why Join Niricson

This is a chance to help define a new category of infrastructure intelligence.

You will work with a team applying robotics AI sensing and analytics to some of the worlds most important physical assets. You will help infrastructure owners move from reactive inspection to proactive data-driven asset management.

As Niricson grows this role will have the opportunity to shape a core commercial function influence company strategy and build long-term customer relationships across some of the most important infrastructure markets in North America and globally.

Compensation

Niricson offers a competitive compensation package including base salary performance-based variable compensation and equity participation. Compensation will be commensurate with experience qualifications and demonstrated commercial track record.

Equal Opportunity

Niricson is a diverse and inclusive equal-opportunity employer. We encourage diversity and we thrive on it for the benefit of our employees products and our community. We are committed to fostering belonging through a diverse and inclusive workplace. We do not discriminate against any race gender religious affiliation ethnicity or any other demographic - instead we celebrate diversity.

Required Experience:

Senior Exec