Global MDM Manager

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality integrity and trustworthiness are the values that underlie this success and we have built this company by hiring people who hold these values. People like you!

Job Description

Role: Global Data Governance Manager

Job Summary:

Reporting to the Global Director Global Director ERP the Global Data Governance Manager will work collaboratively with business leaders department leads IT and ERP teams to maintain and optimize the organizations master data.

The successful candidate will be responsible for implementing and maintaining master data management and data governance processes standards and solutions to support business users across the organization. This role will oversee a global team of MDM Analysts responsible for analyzing maintaining enriching and improving master data across key domains.

This role is based fully onsite out of our Mississauga ON office location.

Benefits

Health Insurance including Virtual Health and HCSA
Dental Insurance
Vision Insurance
Life Insurance
Long-term Disability
Short-term Disability
RRSP Match
Paid Vacation
Floating Days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts

Job Responsibilities

Master Data Management

Lead and manage the global MDM function overseeing day-to-day MDM operations and ensuring alignment with enterprise data strategies.
Directly manage and coach a team of 9 MDM Analysts fostering a high-performing collaborative and accountable work environment.
Partner with IT Business and ERP teams to support data readiness for major initiatives including ERP rollouts mergers and acquisitions and system integrations.
Define and implement processes to support the creation and maintenance of global master data.
Define and select solutions to support MDM processes.
Create and maintain a multi-year roadmap to implement defined MDM solutions and processes.
Monitor and refine MDM processes and solutions based on business feedback and operational needs.
Coordinate with other IT teams to implement MDM-related solutions.
Coordinate with third-party solution providers as required.
Lead projects related to MDM process and solution improvements.
Implement KPIs and reporting frameworks to track master data operations SLA adherence and continuous improvement activities.
Drive automation and standardization initiatives across the MDM landscape to improve efficiency and reduce manual effort.
Serve as a global point of contact for master data inquiries governance matters and change requests.

Data Governance

Design and document the Data Governance Framework aligned with the organizations master data needs.
Define and maintain data governance policies data standards and data control procedures across all domains with a focus on three key master data domains: products/items suppliers and customers.
Create maintain and enhance master data assets within the organizations ERP systems including technical business and operational metadata.

Data Quality

Ensure global data quality and integrity across key domains including Customer Vendor Product Material and Finance by developing and enforcing MDM standards and policies.
Monitor and resolve master data quality issues across business units escalating as needed to maintain compliance and minimize operational disruption.
Implement KPIs and reporting frameworks to track data quality.
Develop and implement strategies to maintain and optimize the organizations data quality processes based on leading practices.
Manage data quality projects by understanding business strategies priorities and challenges.
Assess current data quality capabilities and identify appropriate solutions to deliver business value.
Identify opportunities for data quality improvement initiatives with business partners to address data quality challenges.
Execute data correction activities and engage the appropriate business teams to update processes and remediate data quality issues.
Establish data quality metrics and monitor compliance.
Lead initiatives to improve data accuracy completeness and consistency.

Data Oversight

Act as the ultimate approver for global master data as per the MDM workflow processes.
Serve as the escalation point for global master data issues.
Develop and monitor global MDM key performance indicators to identify trends and opportunities for improvement.

People Management

Provide leadership and people care for the global team of MDM Analysts across North America and Europe.
Ensure MDM Analyst performance targets align with organizational and departmental goals.
Manage performance for all MDM Analysts.
Develop and deploy training plans for MDM Analysts.
Define the MDM organization structure and manage recruitment for MDM positions.
Ensure department-level goals are achieved.

Qualifications

Minimum of 10 years of overall IT experience in data management master data management and metadata management.
Strong proficiency with database management systems such as Oracle and SQL Server.
Experience with data analysis tools reporting software and MDM software;

Strong knowledge of master data management and data governance leading practices.
Experience with project management methodologies and tools.
Ability to develop and prepare technical specifications and documentation.
Experience working with ERP systems including JDE SAP Business Central and Dynamics 365.
Experience working within the manufacturing and/or building materials industries is considered an asset.
Excellent analytical planning and organizational skills.
Exceptional written verbal communication and presentation skills with the ability to articulate ideas and concepts to both technical and non-technical audiences.
Bachelors degree in Business Computer Science Computer Engineering Electrical Engineering Systems Analysis or a related field of study or equivalent experience.
Ability to travel up to 15% to European locations as required.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employees sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry and undertakes great efforts to nurture loyalty to and teamwork at IKO. We are pleased to offer competitive compensation health care a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race religion creed color national origin age gender sexual orientation marital status veteran status or Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.