General Manager
Job Summary
Boston Pizza Smithers (BP045) is seeking a full-time permanent Restaurant General Manager to lead all aspects of daily restaurant operations across Front of House Heart of House and bar. Reporting directly to the Franchise Owner the General Manager drives sales performance controls costs develops the team and ensures every guest has an outstanding experience.
In addition to enhancing the Guest and team member experience the General Manager will work to attract Guests by developing and implementing marketing advertising public and community relations programs. The General Manager is responsible for ensuring that our most important people our Guests and team members have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
- What is important to you matters to us so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job stay for a career there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs Leadership Development conferences and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
Responsibilities
- Lead and oversee all daily restaurant operations (FOH HOH bar)
- Hire train schedule and develop a team of 4055 employees
- Manage all financial operations: payroll accounts payable invoicing inventory and period reporting
- Control food labour and operating costs to meet franchise targets
- Ensure full compliance with Boston Pizza brand standards food safety regulations and BC liquor laws
- Manage vendor and supplier relationships
- Drive local marketing social media presence and community engagement
- Report to ownership on sales staffing and operational issues
- Build a culture of accountability teamwork and hospitality excellence
Requirements
- Minimum 3 years of restaurant management experience including at least 1 year as General Manager or equivalent senior leader
- Full-service high-volume restaurant experience required
- Demonstrated track record of sales growth and cost control
- Strong knowledge of payroll administration scheduling and HR basics
- Serving It Right certification (BC) required
- Food Safe Level 1 required or obtainable within 30 days
- Experience with POS systems (POSitouch or equivalent)
- Excellent communication and conflict-resolution skills
- Availability for evenings weekends and holidays
Compensation & Benefits
- Salary: $55000 $70000 per year
- Full-time permanent position
- Benefits package available
How to ApplySubmit resume and cover letter to
Subject line:General Manager Application BP Smithers
Applications reviewed on a rolling basis. This position is advertised in compliance with Employment and Social Development Canada LMIA requirements.
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canadas 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members integrity philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily Boston Pizza is the place for you!
Required Experience:
Director